HDD Freezes/Lag, but only in Windows

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danageis

Honorable
Apr 23, 2014
59
1
10,645
So I have a system set up as follows:
1 SSD with Windows 10 and OS X installed
1 SSD with Ubuntu installed
1 HDD formatted GPT NTFS for data

For the hard drive, I just upgraded to a 3TB drive.
I formatted the drive in GParted, and then transferred all files from the old drive in Windows 10. I then removed the old drive from my computer.

I have issues with the new hard drive. In Windows, accessing folders frequently takes >30 seconds to load, and the same thing happens occasionally when launching applications (mainly games) from the hard drive (takes >30 seconds, then launches fine).

I would think this could be a hardware issue, but in OS X and Ubuntu, everything works fine! No slowness or freezes whatsoever when accessing files on the hard drive.

This leads me to think it's some kind of software issue, I have the drivers on the ASUS website for my mobo (ASUS Z97-A/USB3.1).

Is there anything else that would cause this type of thing in only Windows?

Any help is greatly appreciated.
 
Solution
Boogieman_WD
Well since it does point to an issue with the OS to begin with, it's not unusual that the solution would have something to do with it. The important thing is that it looks like you have no hardware problems. Now, on why this would affect the secondary drive, I really can't be sure, but I'd advise you to get in touch with Microsoft's customer support to see if the guys there have an explanation about it. I'd be interested to learn what you find out. :)
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
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Hey there, danageis.

It's always better to be safe than sorry, so anyway, I'd recommend that you backup your important data and download the HDD manufacturer's diagnostic tool to test the drive for errors. I'd also suggest that you do the same with the SSD you have Windows on. Also check for an available firmware update for the SSD model. Try updating or resetting your BIOS/UEFI to see if anything changes.
If it's due to an OS problem you could check for available Windows updates and install them to see if that changes anything.
You could also try the drives with different SATA ports and cables.

Hope that helps. Please let me know how everything changes.
Boogieman_WD
 
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danageis

Honorable
Apr 23, 2014
59
1
10,645
I am testing it with DOS WD tools as we speak, but I think I have found an interesting (strange, in my opinion) solution.

As per this thread: http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/hard-drive-became-super-slow-after-upgrading-to/4acee2b2-e31f-4358-a04f-56756bca75d6?auth=1

I've added a pagefile to the data hard drive.

Before, the system was letting the OS pick page file sizes, and had created one for the Windows SSD and none for the data hard drive. After manually telling it to create a pagefile for the Data drive, all is well!

Can anyone explain why this would be a fix? I hadn't thought a pagefile would make any difference for a non-OS drive, and shouldn't be accessed at all as long as there is enough RAM (There is, my Windows never uses more than ~50% of my 16GB)
 
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Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
Well since it does point to an issue with the OS to begin with, it's not unusual that the solution would have something to do with it. The important thing is that it looks like you have no hardware problems. Now, on why this would affect the secondary drive, I really can't be sure, but I'd advise you to get in touch with Microsoft's customer support to see if the guys there have an explanation about it. I'd be interested to learn what you find out. :)
 
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