PC Freezes while playing games

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Hello TH forums, I have an issue.



So i've been troubleshooting an issue for my PC, my pc freezes and recently restarts while playing video games, it's a frustrating issue, this has been happening for a while. I have no idea what it is, here's a list of the steps i've done.



WHAT I'VE DONE:

Reinstall windows, a lot of times.

Replaced PSU with high quality one.

RMA motherboard

RMA GPU, which did fix the annoying fan issue, I thought this was originally what was making the freezes but no, still have them. I actually don't freeze while playing games with the on-board graphics when I was testing that. It's odd.

More fans, even though it's not a heat issue.

Tried to solves some of the blue screens I got that involved bad drivers, no fix there either.

memtest86 tests with ram, no errors there

hdd tests with the seasonic tools, no issues

resetting cmos, no fixes

tested with prime 85 for 48 hours, no issues there either

update bios, no fix

update drivers, no fix

ran with no anti virus programs, still no fix

sfc/ scannow no errors

re-seated hardware, and still, no fix





Any help is accepted, I just really want to fix this issue and completely enjoy my pc, thanks.


Intel i5 6600 3.3ghz
ASUS Z170-A Motherboard
Corsair DDR4 ram 2133
ASUS GTX 970 Strix
EVGA SUPERNOVA GS gold certified 650w
Sandisk 240gb ssd
WD caviar blue 1tb
Coolermaster Hyper 212 evo
and 4 case fans
 
Solution
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I've been testing stuff still. I've been running with one of my sticks of ram and it was fine until after about 3 days today my PC froze then restarted while playing fallout 4 for around an hour. Again, both sticks of ram worked while I was just running with the integrated graphics. Still looking for the solution.
 
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Oh, and it doesn't always restart, it usually justs freezes with a buzzing sound and I have to manually restart.
 

KawlosG

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Aug 10, 2015
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Try using only one memory stick and ensure its slotted in the correct slot when using one stick in your motherboard handbook (in my previous build it was closest to CPU, and a space between, but this one is empty next to CPU with stick in second and last.)

Also ensure your processor is bolted down tightly witj no play or movement and has a generous a amount of thermal paste.

Last suggestion would be to try other PSU connectors to your GFX Card if you have any more. I see you changed your PSU, so you may have ready done this.
 

KawlosG

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Aug 10, 2015
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Another thing to consider is when installing NVIDIA drivers, ONLY install the core drivers with no additional stuff. So when it asks to install, select custom rather than express. Raptr with AMD cause my system to BSOD constantly which took me a while to find out.
 
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I'll give it a shot.
 

KawlosG

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Aug 10, 2015
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Yeah, and let us know the outcome.

I think NVIDIA completely remove everything before reinstalling (according to their drivers) and when you select custom install, I think you can unlock everything apart from the core driver which should be greyed out.
 
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Didn't work out sadly, still froze but no restart, the leds for my keyboard went off too.
 
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Hm, well I haven't switched the GPU connectors yet, i'll try that tomorrow, maybe a bad cable? As for everything else you said, I tried using one stick and that didn't solve it, but my machine did last longer without any freezes until, well, it froze. And as for the CPU, yeah it's in there tightly and the cooling works good.
 

KawlosG

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Aug 10, 2015
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Sorry it hasn't worked too well - Anything's worth a shot!

Regarding the RAM, did you take the one you used out and try the other one on it's own? Just another thing to think about in case it's that RAM stick causing the issue. Probably not, but at least you can say it's not that.

But yes, perhaps a bad wire. Back in the days I had two 4 pin power connectors to a 4 pin ATX (shown HERE). But now, I have two 4 pin ATX built into my Semi-Modular PSU, so don't require them. If it's built into the PSU, I wouldn't worry about it. But if you're using adaptors, think about that perhaps.

Two more things to try to keep you busy would be to go to run and type in msconfig. Once you're on the menu, you will be in the General tab. Ensure Selective Startup is selected and ONLY tick Load System Services. This will only load core files and tell you if another installed program is potentially conflicting.

If you're using Windows 10 and use the Xbox App (or are signed into it at all) go to the settings and turn off DVR as this has caused people (including me) serious performance issues.
 
Solution