PC shutting down randomly!!!

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ILLYA_

Commendable
Oct 28, 2016
7
0
1,510
So after 3 months of this problem happening I finally need help from here!!!
My PC is 1 year old...
Ok so here's the problem, every single day I turn my PC on to play games or watch something IT SHUTS DOWN AFTER 20-40 minutes, and this is pissing me off so much When you have a new psu.
I bought a new motherboard, psu, and cpu and it just won't stop shutting down. It's NOT a instant black screen shutdown, it shows me the shutting down animation and than shuts down. Any help needed
Tried different outlets no fix.

If only someone had the same problem and has a solution!!!

Pc specs
Fx8350
Hyper 212
R9 390x
Gigabyte 970a ud3
16gb g skill ram
Corsair cx750
1 128gb ssd
1 tb seagate hardrive
Cm storm case.
 
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A

aquielisunari

Judicious
Mar 31, 2011
6,499
14
33,015


The first thought is heat. MSI afterburner https://gaming.msi.com/features/afterburner is a great utility to monitor resource usage and health in real time. You need to go to monitor tab and enable your appropriate monitors, scroll down and then click on show in OSD. Click OK and get to gaming.

http://www.alcpu.com/CoreTemp/ is a good temperature monitor that remembers your minimum and maximum temps. Keep your taskbar showing so you can monitor your temps..

Another monitoring program with a memory that offers much more information.

The first response to my assumption would be but the 212 should be keeping things cool. I should know this. I do. I own the 212 and like to keep my PC relatively cool

Hot.png


Are you 100% positive it is installed correctly with the right amount of thermal compound covering the entire contact surface area?

Why heat? Because Windows shuts down normally. This suggests a safety feature has been triggered. Possibly.
 
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aquielisunari

Judicious
Mar 31, 2011
6,499
14
33,015



Sorry to ask this. By replace do you mean you purchased a new PSU, CPU and motherboard to try and fix this issue. These issues carried over through all those replacements or upgrades?


What does the Event Viewer say for the exact time your PC shut down?


My next step would be installing the GPU driver again. Drivers do occasionally have issues. Make sure it is a complete uninstall and clean install. Drivers are easy to install. Installing all your drivers again would effectively prove that theory wrong.

Are there any ! or ? in your device manager?
 
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I

ILLYA_

Commendable
Oct 28, 2016
7
0
1,510
It's an event Id 7031 it says error on that same event, and I its the same time it shut down I think what could that be? I tried reinstalling Windows too.
 
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aquielisunari

Judicious
Mar 31, 2011
6,499
14
33,015


What's causing that error? Which service is crashing? https://technet.microsoft.com/en-us/library/cc756337(v=ws.10).aspx also applies to 10. You can change Windows behavior when things like that happen. BUT you need to KNOW WHY the action took place and rectify the issue. Changing the action is only a band-aid.

This http://www.tenforums.com/general-support/13521-anyone-know-how-fix-event-id-7031-a.html might be of some help.

This is an odd one. I hope someone can help.
 
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aquielisunari

Judicious
Mar 31, 2011
6,499
14
33,015


Rolling it back? Hmmmm. If it works.... Where the documentation for that? What people are you talking about? Links? If you fix this that info could help others. If you do fix it then congrats on solving your own question :).
 
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