LG G3 repair assistant

Alexis_29

Commendable
Oct 28, 2016
2
0
1,510
Hello, i have one lg g3 for 1y and 2 months, i've heard some issues this phones can have like, overheating, mine was overheating when i had lot app open and wi-fi etc, one day he restarted by itself and the second time he restarted appear dead pixels. I sent do the repair assistant saying that i have those 2 years warranty and they after check up the phone they sent me back saying that i have broken display, what can i do now? they say it's my fault
 
Solution


Go to the LG website and write direct to them. Most probably they will ask you for the proof of purchase (invoice) so they can make sure your device is still in warranty. Please note that not all problems/issues are covered by warranty. They need to clarify that to you.

Alexis_29

Commendable
Oct 28, 2016
2
0
1,510


Yes, i'm not from US, they only say that i need to pay to replace de display
 

notlim981

Distinguished


Go to the LG website and write direct to them. Most probably they will ask you for the proof of purchase (invoice) so they can make sure your device is still in warranty. Please note that not all problems/issues are covered by warranty. They need to clarify that to you.
 
Solution