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Asus P8P67Pro usb3.0 ports not working

Hello folks, I bought a second hand desktop gaming PC which works fine and does what it says on the tin, my only problem is that the USB 3.0 ports are not working at all.

My motherboard is Asus P8P67Pro.
all other ports including USB 2.0 are working also the USB 3.0 ports are charging any device they just don't recognize anything.


-This is the error message in device manager.


-This the message if i want to update the driver via windows.

I got the latest Chip set and USB3.0 driver form the Asus support website downloaded and installed.

Also the USB ports are enabled in the BIOS set up.

I did bought a new USB3.0 frontpanel device to try and see if the spare port on the motherboard works but also this does not work.

I don't know if i missed anything but really cant think of anything else.

Another question I have is when I fresh start the PC (power up) it starts, turns off, starts turns off then starts on the 3rd attempt without issues. If i just restart from windows it powers down and boots up with no issues. any ideas?

thanks in advance for any help.

D.
3 answers Last reply Best Answer
More about asus p8p67pro usb3 ports working
  1. hmm...no ideas?
  2. still got the same problem :)
  3. Best answer
    funny the support page for that board I wen to is not the same ?? yours shows 7 bios mine shows 11 and so on ?? now usb mine shows 2 where yours shows 1 maybe the 2ed under my support page may work ??

    then at that there not even the same drivers ???? welcome to asus I guess [its a wonder you have not bricked your board with all that mess ?? ]

    https://www.asus.com/Motherboards/P8P67_PRO/HelpDesk_Download/


    my


    Version 2.0.32.0


    Description
    Renesas(NEC) USB3.0 Controller Driver V2.0.32.0 for Windows XP/Vista/7 32bit & 64bit.(WHQL)

    File Size
    7.24 MBytesupdate 2011/03/10

    Download from
    Global




    Version V2.0.4.0


    Description
    NEC USB 3.0 Driver V2.0.4.0 for Windows 32/64bit XP & Windows 32/64bit Vista & 32/64bit Windows 7

    File Size
    7.24 MBytesupdate 2010/12/29

    Download from
    Global


    yours


    USB (1)



    Version V1.2.9.0


    Description
    ASM USB 3.0 Driver V1.2.9.0 for Windows 32/64bit XP & Windows 32/64bit Vista & 32/64bit Windows 7

    File Size
    4.84 MBytesupdate 2010/12/29

    Download from
    Global


    then be darn sure you got the correct revision board as well looks like there was a rev3.1 s well ???

    https://www.asus.com/Motherboards/P8P67_PRO_REV_31/
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