Just some questions regarding my house internet set up

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piepiepies

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Jul 17, 2014
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Every time I check on what's my public IP address and my service provider, it's either Verizon or Optimum, never constant. I don't have access to the routers, modems, the online setup page as my landlord is extremely stingy and currently on vacation. Before he went on vacation, I believe he had an internet technician come over and install something, I'm not exactly sure what it was. However, after the technician came over, my internet has been just absolutely terrible. I'm connected to the router via a Powerline adapter but this was not a problem before the technician came over. Also, while running PingPlotter, I noticed that my 2nd hop is through a Verizon server and my 4th hop through an Optimum server. At this Optimum server, I am constantly experiencing a 40-90% packet loss. Some clarification would be greatly appreciated.

the pingplotter image = http://imageshack.com/a/img921/844/3IhRJC.png
 
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You will have to do some more testing to show a actual problem. You only show 1 packet lost to the final destination. You are misinterpreting the output of this tool.

Lets say these hops represent traffic lights between your house and work. If 50% of the cars were not allowed though at hop5 how could all but 1 then still make it to work. Even more there is no extra delay caused by this.

All this means is that the device in hop 4 is configured to prefer passing actual data (like your packets that reach the end destination) rather than responding to ICMP messages.
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bill001g

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Aug 9, 2012
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You will have to do some more testing to show a actual problem. You only show 1 packet lost to the final destination. You are misinterpreting the output of this tool.

Lets say these hops represent traffic lights between your house and work. If 50% of the cars were not allowed though at hop5 how could all but 1 then still make it to work. Even more there is no extra delay caused by this.

All this means is that the device in hop 4 is configured to prefer passing actual data (like your packets that reach the end destination) rather than responding to ICMP messages.
 
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