I did upgrade to Windows 10 several months ago on a Dell Insprion 560 series desktop and all was well til October when the internet connection stopped. I tried reinstalling Windows 7 from a Dell purchased reinstall BUSB but no joy. I then tried downloading the Dell available drivers from a connected laptop and transferring via a flash drive to the desktop. Upon installation the error message was that the desktop was in deep sleep mode. I changed the deep sleeppower option to never, After restarting, no joy. I saw a link talking about verifying the Smart LAN in BIOS, but no instr and some other steps but no instructions about how to do this. I would appreciate any additional community advice and help. Thank you
Fresh Windows 7 install, no internet connection, Realtek controller has disappeared
- Thread starter Annie505
- Start date
Solution
hang-the-9
Titan
- Mar 25, 2010
- 60,387
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- 152,940
The network card could have failed. An add-on card is pretty cheap though, you can try one of those http://www.newegg.com/Product/Product.aspx?Item=N82E16833114006&nm_mc=KNC-GoogleAdwords-PC&cm_mmc=KNC-GoogleAdwords-PC-_-pla-_-Network+-+Interface+Cards-_-N82E16833114006&gclid=CjwKEAjwwOvABRC08aedoZ_lnTMSJACs_cbu4WpJ3FF4rdHVb0wzhGugvEarCATIb8q6g83o-rjWHxoCTOjw_wcB&gclsrc=aw.ds
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