- Oct 31, 2016
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[SOLVED] WD hard drive won't show on desktop
- Thread starter Martin_116
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Solution
WyomingKnott
Legenda in Aeternum
- Aug 29, 2006
- 13,249
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Does it show up on a PC? It may be as simple as the drive is NTFS formatted and the Mac uses a different file system.
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
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Welcome to the community, @Martin!
Could you please provide us with more details about the troubleshooting you have done so far? I'd follow @WyomingKnott's advice and try the external drive on a PC, if it's pre-formatted in NTFS. Another thing you should do on your Mac is open the Disk Utility and check if the external WD drive is recognized there. Posting some screenshots would really help us guide you through the troubleshooting process. Another thing you should try is swapping the USB cable and the USB port where the HDD is connected to your Mac. If you are able to detect the external HDD in Disk Utility, try testing the hard drive for defects from there.
Make sure you backup all your data from the drive somewhere else as soon as you can access it. This is the surest way to avoid any potential data loss.
Hope this works. Let us know how it goes.
SuperSoph_WD
Could you please provide us with more details about the troubleshooting you have done so far? I'd follow @WyomingKnott's advice and try the external drive on a PC, if it's pre-formatted in NTFS. Another thing you should do on your Mac is open the Disk Utility and check if the external WD drive is recognized there. Posting some screenshots would really help us guide you through the troubleshooting process. Another thing you should try is swapping the USB cable and the USB port where the HDD is connected to your Mac. If you are able to detect the external HDD in Disk Utility, try testing the hard drive for defects from there.
Make sure you backup all your data from the drive somewhere else as soon as you can access it. This is the surest way to avoid any potential data loss.
Hope this works. Let us know how it goes.
SuperSoph_WD
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