Hello Tom's! First time poster, long time reader here. I recently purchased all of the components to assemble my third PC. After spending a few hours knocking the installation out I was finally ready to power it up for the first time! I used an extension cord for the initial power up. I flipped the switch and immediately had a spark and a pop shoot out of the back of the power supply near where the cord was plugged in. Even after the spark, I still had power to all components, fans, and LED light strip. I immediately turned the system off and unplugged to begin looking over each part individually to locate my problem. I quickly noticed that I used the wrong screws to install the power supply to the case with. Of course the screws I used were way too long for the application I needed, and I ended up drilling them slightly into the board inside the power supply. Not to mention, I probably had some metal shavings mixed in as well. I removed the incorrect screws and replaced them with the correct PSU screws that came with my case. I also noticed that I had one of the CPU power connectors plugged in incorrectly on the MOBO so I fixed that issue immediately.
This time around, I had no spark or pop upon power up, but I still couldn't begin the POST process due to an issue with my CPU, according to the solid white CPU LED that was lit up on my MOBO. I then took everything apart, checked for bent CPU socket pins, and began the process of re-seating my CPU fan to the CPU. I double-checked the CPU installation with the installation tool to make sure I was doing everything right. I then proceeded to setup the breadboard using my PSU, MOBO, and CPU/CPU Cooler. Even with just these components connected, I was still getting a solid CPU LED on the MOBO. At this point, I went ahead and started the RMA process on the PSU.
1. Did I void the warranty on the PSU by using the wrong screws and damaging the internal board? Is it even worth the shot in the dark sending it in to find out if I can get a replacement?
2. Is there a chance I damaged the CPU or MOBO? If so, would it be wise to begin the RMA process on both of these components before I receive a new PSU to test?
- ASUS TUF SABERTOOTH Z170 S LGA 1151 ATX Intel Motherboard
- GALAX NVIDIA GEFORCE GTX 1070 HOF 8GB
- Intel Core i5-6600K
- GALAX HOF DDR4-3200 MEMORY 32G（8G*4)
- EVGA SuperNOVA 650 P2 220-P2-0650-X1 80+ PLATINUM 650W Fully Modular EVGA ECO Mode Power Supply
- SAMSUNG 850 EVO 2.5" 500GB SATA III 3-D Vertical Internal Solid State Drive
- WD Black 2TB Performance Desktop Hard Disk Drive
This time around, I had no spark or pop upon power up, but I still couldn't begin the POST process due to an issue with my CPU, according to the solid white CPU LED that was lit up on my MOBO. I then took everything apart, checked for bent CPU socket pins, and began the process of re-seating my CPU fan to the CPU. I double-checked the CPU installation with the installation tool to make sure I was doing everything right. I then proceeded to setup the breadboard using my PSU, MOBO, and CPU/CPU Cooler. Even with just these components connected, I was still getting a solid CPU LED on the MOBO. At this point, I went ahead and started the RMA process on the PSU.
1. Did I void the warranty on the PSU by using the wrong screws and damaging the internal board? Is it even worth the shot in the dark sending it in to find out if I can get a replacement?
2. Is there a chance I damaged the CPU or MOBO? If so, would it be wise to begin the RMA process on both of these components before I receive a new PSU to test?
- ASUS TUF SABERTOOTH Z170 S LGA 1151 ATX Intel Motherboard
- GALAX NVIDIA GEFORCE GTX 1070 HOF 8GB
- Intel Core i5-6600K
- GALAX HOF DDR4-3200 MEMORY 32G（8G*4)
- EVGA SuperNOVA 650 P2 220-P2-0650-X1 80+ PLATINUM 650W Fully Modular EVGA ECO Mode Power Supply
- SAMSUNG 850 EVO 2.5" 500GB SATA III 3-D Vertical Internal Solid State Drive
- WD Black 2TB Performance Desktop Hard Disk Drive
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