The external hard drive looks dead

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idonava

Honorable
Nov 13, 2012
5
0
10,510
Hello,
I Have an extenral hard drive (Toshiba 500GB), And when i connect him to my computer, The drive showed in My Computer (With is letter), But without any details on the hard drive (I cant see the capacity for example).

When i tried to enter the hard drive, I got the error: "There is no access to G:\, The parameter is inncorect".

I tried to recover the files with TestDisk and Recuva, and they found a lot of files, but the files lost his names when i recover them.

I tried to run in CMD: Chkdsk /f G:, but nothing.

There is an option to fix that problem, and see all the files again (With the real names in the hard drive) ?

Thanks!

I Attach screenshotes, My Windows language is hebrew, so i hope you will understand :)

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Solution
D_Know_WD
Hi there idonava,

As the files are recoverable, even though with weird names, my suggestion would be to just save those on another drives.
I believe it would not hurt to use several different data recovery tools and hope you will get better results: http://pcsupport.about.com/od/filerecovery/tp/free-file-recovery-programs.htm

Another thing you can try is to see if your drive would be accessible under Ubuntu. You will just a CD or a flash drive, so you can boot from it: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
If the drive is accessible, just back up your data, because the drive is most probably failing.

Once you've done that, you can check it's health status out...
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there idonava,

As the files are recoverable, even though with weird names, my suggestion would be to just save those on another drives.
I believe it would not hurt to use several different data recovery tools and hope you will get better results: http://pcsupport.about.com/od/filerecovery/tp/free-file-recovery-programs.htm

Another thing you can try is to see if your drive would be accessible under Ubuntu. You will just a CD or a flash drive, so you can boot from it: http://www.tomshardware.co.uk/forum/267999-32-recover-data-mode
If the drive is accessible, just back up your data, because the drive is most probably failing.

Once you've done that, you can check it's health status out: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

It will not hurt to use a different USB cable and attach the drive to another port.

Cheers,
D_Know_WD :)
 
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