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Display driver AMD driver has stopped responding and has successfully recovered

Hello guys,

I know this is known issue and many threads exist but I can't solve it. I hope you can help me with my issue. First my spec and I just want to mention that I just upgraded my PC with processor, mobo and RAM, rest is from my previous spec that had no problems at all.

Proc: I7 6800k (not overclocked)
Mobo: Gigabyte X99 Ultra Gaming
GPU: Sapphire Radeon 7850 (not overclocked)
RAM: KINGSTON HyperX 16GB DDR4
HDD: Samsung 840 Pro SSD + WD Black 2TB
PSU: Corsair 550W

Now in order to tackle this issue I did:
1. Added TdrDelay and set it to 8 (not sure if this can go higher)
2. GPU testing: Furmark, run for ~20 minutes - no artifacts and temp max 63C
3. RAM testing: Memtest86+ - Pass all no errors
4. HDD diagnostics: Seatools - Run all tests EXCEPT: Fix All, Long Generic, and anything Advanced. (passed all tests)
5. Disabled virtual memory
6. SFC.EXE /SCANNOW
C:\Users\Fresh>sfc.exe /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

7. Read somewhere that chrome can cause this. deinstalled google chrome but same it did not help.
8. Forgot that I am running newest driver. used the automatic version from AMD site and it detected and installed drivers.
9. All this happens on freshly installed Windows 7 x64 as I had to reinstall after hardware upgrade.

Please help, I don't know what else I can do and it is driving me nuts. I don't game that much but I crete videos and everytime this happens during rendering Sony Vegas 12 or 13 crashes and I have to start whole process from beginning.

Thanks.
7 answers Last reply Best Answer
More about display driver amd driver stopped responding successfully recovered
  1. Best answer
    If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

    To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
    (This is a direct download link so you don't grab the wrong version)
    http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

    You'll download a compressed file called "[Guru3D.com]-DDU.zip"
    Right click and choose extract.
    Go into the folder and run the DDU v##.##.exe
    This will extract more files to this folder.
    Run Display Driver Uninstaller.exe
    Choose Yes when it asks you to boot into SafeMode.
    After you've rebooted into safe mode.
    When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
    Press the Clean and Restart option
    If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

    After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
    Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
    AMD: http://support.amd.com/en-us/download
  2. I am trying to do this but I cannot get my driver manually.
    From AMD: http://support.amd.com/en-us/download
    1. Desktop Graphics
    2. ATI Radeon 7xxx (Legacy)
    3. Only 7000, 7200 and 7500 are available. There is no 7850 available.
    4. if I choose any option above in here there is no Windows 7 even available.
  3. That's because it's not considered a legacy device yet... The latest driver supports "AMD Radeon™ HD 7700 - HD 7900 Series Graphics"

    http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
  4. ok I did all the steps for DDU as per James post, SafeMode and all.
    Used the drivers by weilin, downloaded that first one Crimson Edition 16.10.3 Hotfix --> non-whql-win7-64bit-radeon-software-crimson-16.10.3-oct27

    I will try to render some videos now and will let you know how it went by updating this post.

    Thanks.
  5. Thank you both guys. It seems silly now that I went through all those test and not check drivers. But it was last thing on my mind as this was fresh Windows 7 installation + fresh AMD drivers installation but with the automatic tool.

    So far I rendered 6 videos and not once I had the driver crashed. I didn't render long CPU+GPU intensive 4k video yet but I hope it will be fine as well. If not I will update this post.
  6. Suporex said:
    Thank you both guys. It seems silly now that I went through all those test and not check drivers. But it was last thing on my mind as this was fresh Windows 7 installation + fresh AMD drivers installation but with the automatic tool.

    So far I rendered 6 videos and not once I had the driver crashed. I didn't render long CPU+GPU intensive 4k video yet but I hope it will be fine as well. If not I will update this post.


    Did you solved this problem? Can you please replay? I have the same problem: i updated all my drivers, i have windows 10 64 bit with 8gb ram intel graphic hd 5500 i7, amd radeon R9 M375, lenovo laptop. Please, i need to fix this problem... all my games are freezing and crashing. If you fixed your laptop please post here how did you fix do it. Thank you!
  7. RoxiNastase said:
    Suporex said:
    Thank you both guys. It seems silly now that I went through all those test and not check drivers. But it was last thing on my mind as this was fresh Windows 7 installation + fresh AMD drivers installation but with the automatic tool.

    So far I rendered 6 videos and not once I had the driver crashed. I didn't render long CPU+GPU intensive 4k video yet but I hope it will be fine as well. If not I will update this post.


    Did you solved this problem? Can you please replay? I have the same problem: i updated all my drivers, i have windows 10 64 bit with 8gb ram intel graphic hd 5500 i7, amd radeon R9 M375, lenovo laptop. Please, i need to fix this problem... all my games are freezing and crashing. If you fixed your laptop please post here how did you fix do it. Thank you!


    Yes I resolved it with solution from James and using drivers link from weilin
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