I have an office in Boston that is located in a 6 floor, 80+ (approx 50-80 users) unit building. The building is much older and is made up of thick walls. The building provides Wifi access and the modem is in the basement with extenders on every floor. I believe they told me the internet package is Comcast business 100Mx10M. Some areas of the building (conference room, parts of my office) do not get internet signal or connect but say limited while other areas (reception area, kitchen) have perfect signal. I have tried using many devices that work at other offices/home and still have the same issue in this building. I do know that it is a built in modem/router they are using downstairs and management said they will upgrade but do not the route to take, apparently they thought the extenders would fix it. Any ideas on how to approach/fix this issue?
WIFI Connection issues with/ extenders
- Thread starter Bjafari93
- Start date
- Sep 13, 2010
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How many access points per floor and how far from each AP can you get a reasonable signal.
To fix the problem of spotty wireless coverage, they need to add more access points after mapping out where the problem areas are and planning accordingly. With thick old walls, even 2.4GHz signals will not provide a very wide coverage area (and 5GHz will do very poorly as it is far less capable of penetrating matter than low frequencies).
To fix the problem of spotty wireless coverage, they need to add more access points after mapping out where the problem areas are and planning accordingly. With thick old walls, even 2.4GHz signals will not provide a very wide coverage area (and 5GHz will do very poorly as it is far less capable of penetrating matter than low frequencies).
There is only 1 access point per floor, from your reply I am guessing that they will need to install another in each "wing" as that is where the issue lies. Would this be causing the able to connect but limited connection (no received packets)?
Would it also be better to switch from modem/router combo to modem bridged with separate router and run switch/extenders off router?
From the scale of the building this sounds like there will be little you can do yourself as they will have security measures to prevent rouge access points and other devices.
Talking with the building manager or IT will likely be the only way to remedy the problem.
Talking with the building manager or IT will likely be the only way to remedy the problem.
- Sep 13, 2010
- 17,109
- 473
- 104,790
It generally doesn't matter much in routine situations whether you attach four switches to a router or attach one to the router and cascade the others unless there is a lot of traffic between devices on the different switches and you are not using a higher end router, which does not sound like your situation.
Your issue is not due to the arrangement of the modem/router/switches, it is a problem with inadequate radio signals in various areas. That is solved with better planning and deployment of the APs (not just a simple one per floor).
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