Hello,
I'm completely new to building PCs and I recently inherited a PC from a friend, with the exception of the SSD he was using. So I had to reinstall a new windows os on my HDD, and everything worked fine except for the graphics card. Now, please bear with me while I explained to you the whole story of what happened:
First, there were some issues with the graphics card sometimes not detecting on booting. After rebooting (sometimes more than once), it will be okay again.
Second, I've tried installing the graphics card drivers when the PC was able to detect the GPU. The first time I tried installing, it installed with success, and I restarted the PC. However, on rebooting, the screen was black. I then switched to the on board graphics and discovered that the PC no longer detects the GPU and it doesn't even seem like there was any installation of drivers. Before installation, the AMD autodetect was able to see the GPU, but after rebooting, it no longer detects anything as well. Now, to be clear, when it doesn't detect the GPU, I meant it doesn't show up in the device manager, and all I see is the Standard VGA Graphics Adapter. When I right clicked on my desktop however, I do see an AMD manager, but when I tried to open it, it says no AMD drivers detected (which is rather strange to me since when I used DDU to uninstall the AMD drivers later the DDU software was able to find and delete them from the registry).
I then used system restore to restore everything back to how it was before I installed the GPU drivers. I also used DDU to uninstall the AMD drivers to make sure, and then when I rebooted after uninstalling everything, the PC was able to detect the GPU again, and I was able to install the AMD drivers successfully, again. After installing the drivers and rebooting, it worked! However, after I left the computer for a period of time and it went into sleep, I woke it up and discovered that the computer crashed while trying to wake up from sleep, with the error message "Your system's firmware did not preserve the system memory map across hibernation". Turns out, my powercfg -a returns that my system only supports Hibernation, which, I've read only happens if you're using Standard VGA Graphics Adapter. I assume this means that my GPU was unable to be detected again on startup, unless there's some other meaning associated with this? I would assume that even if the GPU cannot be detected again after installation of the AMD drivers, there wouldn't be an issue with the hibernation...but I guess not?
Anyways, ever since I rebooted from sleep, I've tried to reboot and get the PC to detect the GPU again, and I've tried the same process I did the second time the installation worked, and nothing seems to be working, and the GPU refuses to be detected now.
I've made sure Windows is completely updated, and I downloaded and installed all the drives associated with my motherboard, with the exception of the onboard graphics drivers. Update: To be specific, I installed the audio, chipset, LAN, USB drivers on this page: http://www.gigabyte.com/products/product-page.aspx?pid=4153#dl
I also have Microsoft Visual C++ 2013 and .NET Framework (v 4.5).
I've also tried reseating the GPU, and that didn't help. My BIOS should be up to date (it is currently F18, although there are two more "beta versions" out, and I tried installing them but it said that I did not have the right system or something). I've tried changing the settings of my BIOS to display the PCIE graphics card as the primary one, but it always resets back to auto after reboot. I've read that my motherboard sometimes have issues with this and with detecting graphics card in the PCIE slot, but I assume if it worked with my friend's SSD, and the only thing that changed was the hard drive and the OS, it shouldn't be a hardware problem, right?
Specs:
Motherboard: Gigabyte GA-Z77X-UD3H
GPU: AMD R9 280X
OS: Windows 7 64 bits
Thanks for reading through all that, and please let me know if there are any other ideas I can try, I'm desperate.
I'm completely new to building PCs and I recently inherited a PC from a friend, with the exception of the SSD he was using. So I had to reinstall a new windows os on my HDD, and everything worked fine except for the graphics card. Now, please bear with me while I explained to you the whole story of what happened:
First, there were some issues with the graphics card sometimes not detecting on booting. After rebooting (sometimes more than once), it will be okay again.
Second, I've tried installing the graphics card drivers when the PC was able to detect the GPU. The first time I tried installing, it installed with success, and I restarted the PC. However, on rebooting, the screen was black. I then switched to the on board graphics and discovered that the PC no longer detects the GPU and it doesn't even seem like there was any installation of drivers. Before installation, the AMD autodetect was able to see the GPU, but after rebooting, it no longer detects anything as well. Now, to be clear, when it doesn't detect the GPU, I meant it doesn't show up in the device manager, and all I see is the Standard VGA Graphics Adapter. When I right clicked on my desktop however, I do see an AMD manager, but when I tried to open it, it says no AMD drivers detected (which is rather strange to me since when I used DDU to uninstall the AMD drivers later the DDU software was able to find and delete them from the registry).
I then used system restore to restore everything back to how it was before I installed the GPU drivers. I also used DDU to uninstall the AMD drivers to make sure, and then when I rebooted after uninstalling everything, the PC was able to detect the GPU again, and I was able to install the AMD drivers successfully, again. After installing the drivers and rebooting, it worked! However, after I left the computer for a period of time and it went into sleep, I woke it up and discovered that the computer crashed while trying to wake up from sleep, with the error message "Your system's firmware did not preserve the system memory map across hibernation". Turns out, my powercfg -a returns that my system only supports Hibernation, which, I've read only happens if you're using Standard VGA Graphics Adapter. I assume this means that my GPU was unable to be detected again on startup, unless there's some other meaning associated with this? I would assume that even if the GPU cannot be detected again after installation of the AMD drivers, there wouldn't be an issue with the hibernation...but I guess not?
Anyways, ever since I rebooted from sleep, I've tried to reboot and get the PC to detect the GPU again, and I've tried the same process I did the second time the installation worked, and nothing seems to be working, and the GPU refuses to be detected now.
I've made sure Windows is completely updated, and I downloaded and installed all the drives associated with my motherboard, with the exception of the onboard graphics drivers. Update: To be specific, I installed the audio, chipset, LAN, USB drivers on this page: http://www.gigabyte.com/products/product-page.aspx?pid=4153#dl
I also have Microsoft Visual C++ 2013 and .NET Framework (v 4.5).
I've also tried reseating the GPU, and that didn't help. My BIOS should be up to date (it is currently F18, although there are two more "beta versions" out, and I tried installing them but it said that I did not have the right system or something). I've tried changing the settings of my BIOS to display the PCIE graphics card as the primary one, but it always resets back to auto after reboot. I've read that my motherboard sometimes have issues with this and with detecting graphics card in the PCIE slot, but I assume if it worked with my friend's SSD, and the only thing that changed was the hard drive and the OS, it shouldn't be a hardware problem, right?
Specs:
Motherboard: Gigabyte GA-Z77X-UD3H
GPU: AMD R9 280X
OS: Windows 7 64 bits
Thanks for reading through all that, and please let me know if there are any other ideas I can try, I'm desperate.
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