my external hard disk is not showing in my computer

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ali7up7

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Dec 12, 2015
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Hello. i got a WD external hardrive that is 500gb. This device is showing up on all my other computers that i have at home but it is not showin up on the computer that i mainly use for everything. The harddrive shows up in Devicemaneger but not in anything else.

Thank you in advance
 
Solution
D_Know_WD
Are you on Win 10?

I believe you will need to attach the drive to one of the computers, on which it is working just fine, back up the data, attach the drive back to this computer, go to Disk Management, delete these volumes and repartition and reformat the drive.

Once you've done that, you can see if the drive is accessible on all computers. If it is, you can put your data back on the drive.
Keep in mind that you should always back up your important data.

Cheers,
D_Know_WD :)
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Autocrat

Autocrat

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Sep 19, 2016
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Try right clicking on it and select "change drive letter and paths".
 
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D_Know_WD

D_Know_WD

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Jul 30, 2014
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Hi there ali7up7,

Sorry that you are facing some issues with your WD drive. :(

Could you please provide a screenshot of Disk Management?

Apart from that, if a drive is recognized on all other system but this one, then I believe it could be power related as well. Are you on a desktop machine?
You can try the ports on the back of the case. They are directly attached to the MOBO and tend to provide more power. Also, in case you have some of these Y type of USB cables, you can see if the drive would be properly recognized with one of those.

Let me know how this goes,
D_Know_WD :)
 
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A

ali7up7

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Dec 12, 2015
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i see it in diskmanegegment but its grayed out when i try to click it i cannot do anything
 
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ali7up7

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Dec 12, 2015
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it is greyed out when i try to do it

 
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ali7up7

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Dec 12, 2015
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friend nothing works when i try to click anything inside disk manegment it is all greyed out
https://gyazo.com/1729abd6ebd4bf171d8772192d04cfee

 
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Are you on Win 10?

I believe you will need to attach the drive to one of the computers, on which it is working just fine, back up the data, attach the drive back to this computer, go to Disk Management, delete these volumes and repartition and reformat the drive.

Once you've done that, you can see if the drive is accessible on all computers. If it is, you can put your data back on the drive.
Keep in mind that you should always back up your important data.

Cheers,
D_Know_WD :)
 
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Solution
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ali7up7

Reputable
Dec 12, 2015
16
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4,520

yeah im on win 10
 
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