For the past 1-2 weeks, I've been having a major issue with ping spikes. Running a "ping google.com -t" will have my ping go from a steady stream of 10-15ms to a spike of 3000ms+ every 6th-15th ping. It's made gaming and voice chat near impossible.
Resetting my modem fixes the problem entirely - for about an hour, where the problems begin to resurface. Oddly enough, the problems appear to get worse with time. If I don't reset the modem after a day, the ping spikes will occur with increasing frequency and latency, and packet loss begins to occur. This is on a wired/ethernet connection.
I've called my ISP (Time Warner Cable/Spectrum in NYC) and get the usual response that my speed tests are showing up fine or to restart my modem. I've asked them to look at latency spiking, but they either can't or don't see any issues. A technician has come over to replace some wires and cabling, but the problem came back within hours.
Below are some photos of my ping tests, in order of time since a modem reset.
This last image is of a ping check run during the making of this post, where packet loss has begun.
Resetting my modem fixes the problem entirely - for about an hour, where the problems begin to resurface. Oddly enough, the problems appear to get worse with time. If I don't reset the modem after a day, the ping spikes will occur with increasing frequency and latency, and packet loss begins to occur. This is on a wired/ethernet connection.
I've called my ISP (Time Warner Cable/Spectrum in NYC) and get the usual response that my speed tests are showing up fine or to restart my modem. I've asked them to look at latency spiking, but they either can't or don't see any issues. A technician has come over to replace some wires and cabling, but the problem came back within hours.
Below are some photos of my ping tests, in order of time since a modem reset.
This last image is of a ping check run during the making of this post, where packet loss has begun.
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