new built unable to install win7

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keith_70

Commendable
Nov 3, 2016
1
0
1,510
i was able to use the usb port to start the installation screen for win7. once i get to the first screen to select the language and input, i'm not able to continue. I can't tell if the install freeze up or the mouse and keyboard not working.
 
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SuperSoph_WD
Welcome to the TH Community, Keith!

Can you please give more details about your PC configuration? You mentioned that this is a new PC build, so I'd recommend you check all the connections and make sure that everything is seated and mounted properly inside. Afterwards, check your BIOS menu and see if the settings are properly configured and if the boot order is right.
The issue could also be caused by a corrupted Windows installation media, so you should probably try recreating the bootable media from another computer with the same genuine OS version that you are trying to install onto the PC rig.

Hope this helps. Keep me posted with the details & troubleshooting.
SuperSoph_WD
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
6,758
3
45,960
Welcome to the TH Community, Keith!

Can you please give more details about your PC configuration? You mentioned that this is a new PC build, so I'd recommend you check all the connections and make sure that everything is seated and mounted properly inside. Afterwards, check your BIOS menu and see if the settings are properly configured and if the boot order is right.
The issue could also be caused by a corrupted Windows installation media, so you should probably try recreating the bootable media from another computer with the same genuine OS version that you are trying to install onto the PC rig.

Hope this helps. Keep me posted with the details & troubleshooting.
SuperSoph_WD
 
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