Which equipment would be best for my connection issue?

Goozer

Commendable
Nov 4, 2016
11
0
1,510
Hello,

I have a 2011 iMac computer downstairs in my room, and the rest of my family uses a newer HP All-in-One desktop computer. We recently switched internet services, from Centurylink to Mediacom. Mediacom provided us with a Technicolor TC8305C Gateway (or I suppose they are also called router/modem combos), and my family have it connected to the upstairs HP computer.

I've noticed lately that for some odd reason, my iMac downstairs will disconnect from our wifi network and lose connection to the internet most of the time whenever I decide to either watch Youtube or some other streaming service like Netflix, or even download a 1080p video from iTunes, and I don't understand why? The HP computer upstairs still works (because t's connected via Ethernet), but the other devices also seem to lose the wifi network too (like our iPhones).

I don't understand what would cause this to happen, and if it's even possible for one device to crash /disconnect the entire internet wifi network from all the devices using it that aren't hooked up via ethernet? So, I feel like I may need to have my iMac connected via Ethernet as well, but my family does not want to move the Technicolor gateway down to my room just so that I can have it connected via Ethernet, and so I'm thinking that I may need to buy something that will allow me to use an Ethernet connection downstairs in my room for my iMac, but I'm not sure what equipment I would want/need?

Would I need another router/modem combo (aka another gateway), or would just having another modem or a router work? Or is there another device that would allow for me to get an Ethernet connection from downstairs?

I suppose I could try and find a 20/30 foot Ethernet cable and have it go up the stairs, but that seems quite ridiculous and impractical. I also would want to be able to use the same wifi network if possible...or maybe if you're connected via Ethernet, you don't worry about wifi networks?? (I honestly don't know much about how these things work)

After reading what I wrote above, I hope someone can help me answer one or both of my questions:

1. What does it sound like the issue might be that would cause streaming/downloading from my iMac to have all the devices using wifi disconnect abruptly?

2. Which equipment would you recommend I need in order to have Ethernet in my room as well?

Thank you for your help and time, and I hope someone can help me with my issue/s!
 
Solution
First choice is an Ethernet cable. If that is not possible, a pair of AV1200 powerline adapters like the TP-Link PA8010p kit will give you a very good connection. Do not buy an old cheap set of powerline adapters as they will not be adequate.

If you need to also have a better wireless signal for other devices in the area you can put a router configured as an access point at the end next to your computer -- connect your computer to one of the LAN ports with a cable and you still have the radio near you for better wireless in that area.

RealBeast

Titan
Moderator
First choice is an Ethernet cable. If that is not possible, a pair of AV1200 powerline adapters like the TP-Link PA8010p kit will give you a very good connection. Do not buy an old cheap set of powerline adapters as they will not be adequate.

If you need to also have a better wireless signal for other devices in the area you can put a router configured as an access point at the end next to your computer -- connect your computer to one of the LAN ports with a cable and you still have the radio near you for better wireless in that area.
 
Solution

Goozer

Commendable
Nov 4, 2016
11
0
1,510


Hello, and thanks for getting back. So, I don't think an Ethernet cable would be possible, since I'm downstairs, and the gateway is upstairs...probably 30 feet apart.

I'm not really sure what exactly powerline adapters are/do? I looked up TP-Link PA8010p, but I wasn't able to figure out what it's supposed to do? Could you possibly help explain it more, please :) Do they use Ethernet cables, because it looks like the adapter plugs into an outlet, and then a cable connects to the adapter and then to the computer?
 

RealBeast

Titan
Moderator
Powerline adapters need a short Ethernet cable, which comes with most powerline kits, to connect to the computer Ethernet port and the other to an LAN port on your router. They plug into a power outlet and make the connection over your home power cables.

The AV1200 or better work quite well. HERE is a site that has comparisons and testing on various units. The TP-Link 8010 kit performs the same as the 8030 but is a little cheaper.
 

Goozer

Commendable
Nov 4, 2016
11
0
1,510


Oh okay, interesting. So, if I plug this adapter into my iMac, will it show up that I am connected via Ethernet, or will it still display as only on Wifi?
 

Goozer

Commendable
Nov 4, 2016
11
0
1,510


Okay, so tell me if it sounds like I got this:

So one of the adapters plugs into the wall outlet upstairs where the gateway is located, and the cable plugs into a LAN slot in the back. And then downstairs in my room, I plug the other adapter into a wall outlet, and plug the cable into my Ethernet slot on my iMac, right?
 

Goozer

Commendable
Nov 4, 2016
11
0
1,510


I was just curious, what is the difference between the TP-Link PA8010P Kit and the TP-Link PA8010 Kit?

I also was just wondering, since you have used them yourself, do you remember if they come with all the cables necessary to make this work? It's a bit hard to tell by the photos I've seen of the product, but it looks like you receive two white box-shaped objects, and then they show one connected by a cable to a gateway (and I assume the outlet), and then the other is connected to your computer and outlet...is this correct? If so, do they come with all the cables necessary?

Because on the product website, it says this: Package Contents = Powerline Ethernet Adapter, 6.5 ft. (2 m) Ethernet cable (RJ45), Quick Installation Guide which sounds like only one cable...so I'm just a bit confused?
 

RealBeast

Titan
Moderator
Not sure as that is not an official product number, I imagine the retailer just left off the P.

The kit comes with two adapters and two short Ethernet cables, but the description you bolded also only lists one adapter that would be of no use. If the picture shows 2 adapters, all of mine have come with two cables (yellow 2m) and I expect that yours will also.
 

Goozer

Commendable
Nov 4, 2016
11
0
1,510


Ah, okay.

So, would you say that the cables are about 6.5 feet in length? Or at least a couple feet?
 

Goozer

Commendable
Nov 4, 2016
11
0
1,510


Oh, and I think it's these two products that I was wondering what the difference is - http://www.tp-link.com/us/products/details/cat-5509_TL-PA8010P-KIT.html#overview and http://www.tp-link.com/us/products/details/cat-5509_TL-PA8010-KIT.html ?

Which one were you referring to throughout our discussion and you recommended I try?
 

RealBeast

Titan
Moderator
The only difference is the passthrough plug and all the ones I have used have that as it can be used to plug in anything that is not a large electric motor (so for a lamp but not a floor fan). They are otherwise the same thing, no performance difference.