Ping spikes and connection drops

ormzz1996

Commendable
Nov 6, 2016
2
0
1,510
3 weeks ago my dad installed a new free hg633 "super" router from talktalk and ever since I have been suffering from lag spikes. If that wasnt bad enough i now suffer from regular connection drops where my wireless adapter loses connection and has to reconnect to the router.

I have tried the following, without success:
Using a different router
Changing cables
Contacting my isp
Engineer visits
Testing ping on different devices
Testing in a wired state
Factory resetting the router
Searching online for solutions

Some other information:
Router: HG633 super router

Internet is fibre from openreach

Usb adapter: Netgear AC1200 high gain wifi USB adapter

PC specs
Processor Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz

Video Card NVIDIA GeForce GTX 970

RAM 8.0 GB

Operating System Microsoft Windows 7 Professional Edition Service Pack 1 (build 7601), 64-bit

On the end of my tether here help would be greatly appreciated, thanks!
 
Solution
MERGED QUESTION
Question from ormzz1996 : "ping spikes and connection drops."

kanewolf

Titan
Moderator
MERGED QUESTION
Question from ormzz1996 : "ping spikes and connection drops."



 
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