2 year old machine not posting/booting

RaidPW

Commendable
Nov 8, 2016
3
0
1,510
My PC will no longer post or boot when powered on. This has been an intermittent problem for months, and I've been "solving" it by just sleeping the machine rather than powering it down. Last night I decided to power it down on a whim, and this morning it has failed to boot entirely. The machine was running perfectly stably when in Windows, and I've been running plenty of system intensive games.

The problem started around a year ago, when I noticed it was taking longer than usual to post. I didn't think anything of it at the time, but this delay steadily grew longer. When the machine is attempting to post, the fans inside the case run as normal (including the water coolers on the CPU and GPU), the lighting on the side of the GPU works, and the magnetic drive whirrs as if being accessed. The monitor stays completely blank, and the LED lighting in the mouse and keyboard remains unlit. Previously when the machine eventually did post, the lighting on the peripherals would turn on, and one of the two watercoolers would "sigh" (I imagine a brief spinning up and then spinning down).

Spec:
CPU: Intel Core i5-4670 3.4GHz Quad-Core Processor
CPU Cooler: Corsair H60 54.0 CFM Liquid CPU Cooler
Motherboard: MSI Z97-GAMING 5 ATX LGA1150 Motherboard
*Memory: Kingston Beast 16GB (4 x 4GB) DDR3-1866 Memory
Storage: Crucial MX100 128GB 2.5" Solid State Drive
Storage: Western Digital WD Green 2TB 3.5" 5400RPM Internal Hard Drive
*Storage: SanDisk 480GB Plus SATA III
*Video Card: Sapphire AMD Fury X
Case: NZXT H440 (White/Black) ATX Mid Tower Case
Power Supply: Corsair CX 750W 80+ Bronze Certified Semi-Modular ATX Power Supply

*Upgraded in march this year

Troubleshooting steps: (tested machine after each step)
- Unplugged every device aside from the keyboard, mouse and display port cable
- Ran through this forum's checklist (http://www.tomshardware.co.uk/forum/261145-31-perform-steps-posting-post-boot-video-problems)
- Checked every connector I could see to ensure it was seated properly
- Removed RAM, tested with each stick individually
- Removed GPU entirely
- Performed the motherboard's CMOS RAM reset function
- Removed CMOS battery, swapped with known good battery (though removed one tested fine anyway)
- Allowed machine to sit unused for half an hour with PSU switched off.
- Allowed machine to sit unused for half an hour with PSU switched on.
- Allowed machine to sit powered on (ie: attempting to post) for half an hour.
- Tore two tufts of hair from right and left sides of my head (probably unhelpful, but necessary).

About the only things I've not been able to test are the PSU, as I don't have a spare. The machine does not have an internal speaker, though I have one arriving tomorrow. I don't own a multimeter.

I suspect the issue is with the motherboard, as the system has been performing perfectly well during power intensive games. I currently don't have the money to replace both the PSU and motherboard, so I need to narrow the problem down to one or the other.

Does anyone have any suggestions for what else I can try?
 
Solution
Well swapping out the PSU with a known working unit of the same or higher Wattage should determine if its the PSU that's causing the issue. Also check cable terminals and for continuity. If still no luck then I would say its the MB as you've done everything else.

Max1s

Distinguished
May 24, 2011
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19,460
It looks like you've already tested everything that I can think of off the top of my head... unfortunate that it still won't work even after tearing hair out :p

Hopefully once you have a speaker in it we will get a useful POST beep code...?
 

RaidPW

Commendable
Nov 8, 2016
3
0
1,510


The machine did eventually boot after four hours of trying (after no particular troubleshooting step; I turned it off and on a few times and it booted). It ran entirely stably for the time I was using it. Sadly I hadn't seen this message before going to sleep last night. I put the machine to sleep, and this morning I find out that it had turned itself off. We didn't have a power cut last night, so either it shut itself down, or it simply lost power. I'm not sure whether this points to a PSU or motherboard failure.

If I manage to get it running again today, I'll give HWMonitor a try. What do I need to look for?
 
Download AIDA64 and HWMonitor and put them side by side on your desktop.
In Aida64, go to Tools menu and select to test your system. Check the boxes for CPU and FPU and run the test for 10mins. Stop the test if temps reach 80C.
In HWMonitor observe your 12V ,5V and 3.3V rails when the system is under load during the test.
+or- minus 5% max is acceptable, no more no less on all rails.
Take screen shots at the 10min mark and use IMIGUR as file host. upload the image to IMIGUR then obtain the BBurl to link here for analysis.
 

RaidPW

Commendable
Nov 8, 2016
3
0
1,510

Thanks for the advice, but sadly I've not managed to boot the machine to try this.

Right, so my partner allowed me to take her known good PSU out and test it with mine. All I've been able to do is connect the ATX power connectors (24 pin motherboard and 8 pin processor) from the PSU to the motherboard. To hook anything else up, I'd basically have to dissasemble my partner's PC and undo hours of cable management. As far as I can tell, this should still be enough to allow the motherboard to at least give me beep codes, and I'm still getting none. No signal from the motherboard's graphics chip, either. All of the case fans spin up, as does the CPU cooler (I can hear the cooling pump working) and fan.

So that to me sounds like a faulty motherboard. Would you agree?
 
Well swapping out the PSU with a known working unit of the same or higher Wattage should determine if its the PSU that's causing the issue. Also check cable terminals and for continuity. If still no luck then I would say its the MB as you've done everything else.
 
Solution