my xbox one says theres a hardware problem

Jonathan_123

Commendable
Nov 8, 2016
2
0
1,510
I have an xbox one which recently couldnt connect to wifi.I talked to microsoft and they asked me to reset my console.but no use now my console is stuck on setup screen. whenever I try connecting to wifi or wired connection I keeps giving me an error that sayd hardware problem.
 
Solution
Any error codes, text, or anything cryptic looking in the error message?

Google the model number. Could be some unique problem applicable to that model.

Unfortunately could well be that the xbox has reached its EOL (End-of-life). That is designed into many products these days and does not take much to cause some premature EOL.

Try a few more resets if you have not done so alreay. Hold the buttons longer, use some procedure that is "different" - try whatever reset options you can find.

If there is nothing to lose try a few gentle taps on the side....

Then, you still have the option, to open up the xbox (unplugged of course) to see what you might find. Maybe get a techie friend or family member to help. Many videos and guides...

Ralston18

Titan
Moderator
Any error codes, text, or anything cryptic looking in the error message?

Google the model number. Could be some unique problem applicable to that model.

Unfortunately could well be that the xbox has reached its EOL (End-of-life). That is designed into many products these days and does not take much to cause some premature EOL.

Try a few more resets if you have not done so alreay. Hold the buttons longer, use some procedure that is "different" - try whatever reset options you can find.

If there is nothing to lose try a few gentle taps on the side....

Then, you still have the option, to open up the xbox (unplugged of course) to see what you might find. Maybe get a techie friend or family member to help. Many videos and guides on the internet if you wish to see what all may be involved. Pretty much up to you; especially if you like to do such things.

Just be sure that your xbox is no longer under warranty and that you truly can risk having the xbox gone forever.
 
Solution