NZXT Hue+ won't work unless USB cord is in exact position

Brad Oxford

Reputable
Apr 28, 2015
47
0
4,540
As the title says. My Hue+ isn't detected by the CAM software unless the usb header cable is dangling in the exact right position. Now, it's not that it's not getting power. It does, even when the cable is out of place. It's just not detected by CAM. Would this be a fault that the USB cable isn't plugged in all the way? Or would I need a replacement cable?
 
Solution
I would think that indicates a short or issue in the cable. It could also be that the cable is not securely plugged into the header.