windows 7 error 0xc00000e9 but i can access files

Toggle sidebar Toggle sidebar
D

Dominykas_5

Commendable
Nov 9, 2016
1
0
1,510
so i get error 0xc00000e9 wen i boot my computer cant enter safe mode or startup repair but wen i use it like a external hdd on my other pc i can access all of my files no problem
so can anyone tell me how to fix this i have saved all my inportant files but if i reformat it then reinstall windows will it work. Please help me
 
Solution
Boogieman_WD
Hey there, Dominykas_5.

Usually this error is associated with either with an HDD issue or a virus. It's good that you still have access to your important files while the drive is connected to another computer. So I'd recommend that you update your antivirus programs database (on the 2nd computer) and backup the files from the problematic HDD. Don't scan the problematic drive for viruses just yet, because if it turns out to be an HDD issue, it might be a mechanical fault and all sorts of scans or tests might make things worse. That's why it's important to backup your data first.
After you've backed up the information you need, go ahead and download the HDD manufacturer's diagnostic tool and run the tests on the drive, to see what's the...
Sort by date Sort by votes
Boogieman_WD

Boogieman_WD

Judicious
Jul 31, 2014
6,050
2
35,960
Hey there, Dominykas_5.

Usually this error is associated with either with an HDD issue or a virus. It's good that you still have access to your important files while the drive is connected to another computer. So I'd recommend that you update your antivirus programs database (on the 2nd computer) and backup the files from the problematic HDD. Don't scan the problematic drive for viruses just yet, because if it turns out to be an HDD issue, it might be a mechanical fault and all sorts of scans or tests might make things worse. That's why it's important to backup your data first.
After you've backed up the information you need, go ahead and download the HDD manufacturer's diagnostic tool and run the tests on the drive, to see what's the situation with it.

Oh and one last thing, you could give it a try with a different SATA port and different cables, to see if you'd be able to boot to Windows properly.

Hope that helps. Please let me know how it goes.
Boogieman_WD
 
Upvote 0 Downvote
Solution
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom