SATA Storage Compatibility Issue

Norepi

Commendable
Aug 14, 2016
19
0
1,510
Hey, I'm having an issue with my new motherboard detecting my two storage devices.
Components: 2 days ago I got a brand new MSI Z170A Gaming M7, a brand new Intel processor i7-6700K, a new Corsair RM1000i (1,000W) PSU, and (again) a new 48GB of DDR4 RAM (16GBx3).
I added my wireless internet adapter to one of the board's PCIe X 1 slots and my EVGA GTX 980 NZXT liquid cooled and experienced no issues. My Antec Twelvehundred case works fine with the MOBO's utilities all powered by the new RM1000i PSU. The new CPU is so far working perfectly.

The problem is my storage devices will not properly be read. I have a SanDisk SSD Plus 250GB and a Western Digital 1TB Blue hard drive; both of which connect to MOBOS via SATA. The only other component plugged into a SATA port is my ASUS DRW-24B1ST optical drive (which stores no memory.) First off, the optical drive shows up perfectly on the BIOS. Second the HDD shows up as 0.0GB in the MSI BIOS and the SSD won't show up at all. My previous setup was MOBO Crossblade Ranger with an AMD A-series FM2+ processor and I never experienced storage issues with that setup, nor have in the past by plugging in the disk drives to other PC's. My previous CPU was having issues so it's being returned based on the warranty.

Anyhow, this is my first time using MSI bios, though it doesn't seem too unique from any other bios. So I have no storage space on this computer, nor can the PC load my two operating systems located on my SSD. The two OS's are Linux Mint and Windows 10 Pro, though I believe a digital copy of Windows 10 is on my HDD. So without storage or an OS the computer obviously can't go far. To try to troubleshoot the problem I switched the SATA cables to the ones provided in the motherboard, switched them again from 6GB SATA wires to 3GB, with no luck I switched the power cables so the storage drives are powered by two seperate cables. No luck. I changed the BIOS between AHCI and RAID, though I believe it should always be on AHCI (where it resides now). I also attempted to toggle HotPlugging for the SATA ports. When looking at the board on BIOS the SSD will not show up as a plugged in device and the HDD just says "0.0GB". I kind of doubt both storage drives just died or overheated spontanously, but I suppose it is possible- though I cannot recall when that that could have happened. The HDD is a few years old, the SSD is maybe a year and a half old and both have never been on an overclocked PC. So I'm pretty stumped why the storage drives won't show up.

The final thing I tried was plugging my Windows 10 Pro USB and my Linux Mint USB and loading Mint on in Compatibility Mode x64 and checking the storages devices via the undownloaded OS. Still no storage devices are shown when I load Linux Mint. The blank spaces remaining on the OS USB's (16.6GB total), so I don't really feel like messing up the OS USB's by storing data other than the OS on them- but atleast I can load one of my two OS's I suppose.

Any ideas would be greatly appreciated! I could download the MOBO's chipset on the Linux Mint OS USB and see if the chipset changes the compatibility of the storage devices.

Any ideas, thoughts or potential solution guys?

Thank you for reading.
 

Norepi

Commendable
Aug 14, 2016
19
0
1,510


Thank you for the quick reply!
I have tried just about every SATA port attached to the bord, besides the two ports the SATA wires do not fit (so not the two SATAe ports). Neither the drives use M.2; nor am I using a M.2 adapter with a standard SATA port.

I think I'm going to attempt to download my MOBO's altest chipset on a USB and see what happens.
 

Norepi

Commendable
Aug 14, 2016
19
0
1,510



I suppose it could have been. I'll test the previous MOBO again tomorrow morning. Though the the previous PSU, CX 750W is still intact. Although both PSU's were attached to the same protecred power surge... Which I am going to upgrade tomorrow because I'm running more watts through this one now and it's been a few years. So far there have been no power issues with this with this PSU (there were no indicating issues with the last one), but maybe that is because the new one is modular.
 

Norepi

Commendable
Aug 14, 2016
19
0
1,510
I should have made this announcement sooner. I sent them to data recovery places and ALL can be recovered except patened operating systems.
I'm having the drives sent back to me because the money is not worth it. It was most likely caused by the old surge protector I was using at the time. All my new components are perfect.
 

Norepi

Commendable
Aug 14, 2016
19
0
1,510
I should have made this announcement sooner. I sent them to data recovery places and ALL can be recovered except patened operating systems.
I'm having the drives sent back to me because the money is not worth it. It was most likely caused by the old surge protector I was using at the time. All my new components are perfect.
 

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