I'm completely lost

kliukevicius

Commendable
Oct 29, 2016
39
0
1,530
Hi , so recently I bought r9 380 graphics card , but it didn't work in my PC , but it should have worked , because my PC met the requirements. I took my PC to a computer store. After a few days they returned my PC to me. They said that my PC didnt met the requirements ( but my did) , and they also said that my graphics card was working fine. After that I came home and inserted my old GTX 660 , but it also didn't work. WHAT SHOULD I DO?
 
Solution
Agreed. More than likely, when you attempted or when the shop attempted to power the R9-380, the power supply could not provide sufficient power and has failed to the point where it cannot power either graphics card.

-Wolf sends

kliukevicius

Commendable
Oct 29, 2016
39
0
1,530


I wasn't , i was powering my old GTX 660 , but now , it also doesn't work
 

Wolfshadw

Titan
Moderator
Your power supply only has one PCI-E 6-Pin power cable. I'm guessing the question was your old GTX660 required one PCI-E power connection from the power supply and that worked just fine. The new R9-380 requires at least two PCI-E 6-Pin power cables. Since your power supply only has one, how where you attempting to power the R9-380?

-Wolf sends
 

kliukevicius

Commendable
Oct 29, 2016
39
0
1,530
My R9 380 requires 1 8pin connector, so I bought an adaptor. I guess that the adapter isn't powerful enough. But my GTX 660 should work , but it doesn't. What's the problem?
 

Wolfshadw

Titan
Moderator
Agreed. More than likely, when you attempted or when the shop attempted to power the R9-380, the power supply could not provide sufficient power and has failed to the point where it cannot power either graphics card.

-Wolf sends
 
Solution

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