Internet connection keeps dropping in and out

Nureek · Nov 12, 2016

I think this is a hardware issue, started a couple of weeks ago. As the title says, my problem is my internet keep dropping in and out. It will be fine for like 5 min, then drop out for a second, minute or longer, then come back even if I haven't done anything.

System info:
Desktop, Windows 7 64 bit. Using a wireless usb wifi adaptor, no wifi card in computer.

What I've already done:
Got a new wireless usb adaptor, same problems as my previous one. Current one is j5create Wireless 11N. Previous was MediaLink MWN-USB 150N.
Updated all the drivers.
Reset TCP/IP.
Tried the adaptor is several of the usb ports, same issue in all. All other usb gadgets are working fine in all ports.

I'll run trouble shooting when I'm having connection issues and sometimes it finds nothing, sometimes it will say: "Connection between your access point, router, or cable modem and the Internet is broken." and "default gateway is not available"

I don't think it's a problem with the router as all my other internet connected devices are running fine. I've even tried my tablet next to the hard drive to see if there is something interfering with the signal and the tablet connection works fine.

I get a "media disconnected" comment after running ipconfig /all.
Here's the log if that helps:

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Moya_Jr
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ec.rr.com

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82566DM-2 Gigabit Network Connec
tion
Physical Address. . . . . . . . . : 00-22-64-B8-B4-DC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
5
Physical Address. . . . . . . . . : 24-05-0F-7D-32-57
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 7:

Connection-specific DNS Suffix . : ec.rr.com
Description . . . . . . . . . . . : 802.11n USB Wireless LAN Card #2
Physical Address. . . . . . . . . : 24-05-0F-7D-32-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2606:a000:140a:c207:fde2:926c:185f:e294(P
referred)
Temporary IPv6 Address. . . . . . : 2606:a000:140a:c207:952:9888:5a76:5138(Pr
eferred)
Link-local IPv6 Address . . . . . : fe80::fde2:926c:185f:e294%33(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.108(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, November 12, 2016 8:47:52 PM
Lease Expires . . . . . . . . . . : Sunday, November 13, 2016 10:00:41 PM
Default Gateway . . . . . . . . . : fe80::b675:eff:fe55:976d%33
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 472122639
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-3E-CA-55-00-22-64-B8-B4-DC

DNS Servers . . . . . . . . . . . : 2606:a000:140a:c207:b675:eff:fe55:976d
192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
ec.rr.com

Tunnel adapter isatap.ec.rr.com:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : ec.rr.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

I think that's everything. Any help would be greatly appreciated!!

hang-the-9 · Nov 15, 2016

You are using two cheap adapters, try something like a Dlink or Netgrear adapter that would have better driver support.

Also check for a firmware update for the router.

Nureek · Nov 15, 2016

hang-the-9 :

Any reason why it would work fine for 3 years plus and then suddenly stop working though?

hang-the-9 · Nov 16, 2016

Nureek :

You can try those adapters on a different computer. Electronics do funny things at times.

Search

Internet connection keeps dropping in and out

Nureek

Commendable

hang-the-9

hang-the-9

Titan

Nureek

Commendable

hang-the-9

Titan

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