Games crashing after new GPU installation - Radeon RX 460

RomeoGunn

Commendable
Nov 15, 2016
3
0
1,510
I have a slightly older system that has been seeing me through fine for a number of years. Recently games have started to get a little slower so I decided to finally buy a new GPU. I picked up a Radeon RX 460 and it's been working great.... except it hasn't. I'm getting a noticeable increase in FPS and graphical settings but with the vast majority of my games I'm experiencing crashes. In CS:GO I simply get dropped to desktop for about 8 seconds, the game recovers and it alt-tabs me back in. In most other games however I experience a sudden crash (seemingly not related to a sudden load or anything that would further stress the card). Sometimes this can occur five or six times in an hour or only once in a few hours, but it's incredibly frustrating. I've checked temperatures and they seem to sit at roughly 45 degrees and there doesn't seem to be an issue there. I sent the first card I got back after talking to AMD and the second card I received has the same issues. I've tried uninstalling drivers with DDU and reinstalling the windows suggested drivers, then DDU and the most up to date drivers. I've tried both TdrDelay and TdrLevel and so far nothing seems to alleviate the problem.

For one game windows gave me the error: "Application has been blocked from accessing graphics hardware", but otherwise I get no popup or other error message. I checked the windows event log and every time it occurs I get a message under system events saying "Display driver amdkmdap stopped responding and has successfully recovered."

Current Build:
PSU:460W PSU
Mobo:GIGABYTE GA-MA74GM-S2
CPU:AMD Athlon II X4 620 Propus Quad-Core 2.6 GHz
RAM:8 gigs DDR2
GPU:GIGABYTE Radeon RX 460 WINDFORCE OC 4GB
 
Solution
Current Build:
PSU:460W PSU
Mobo:GIGABYTE GA-MA74GM-S2
CPU:AMD Athlon II X4 620 Propus Quad-Core 2.6 GHz
RAM:8 gigs DDR2
GPU:GIGABYTE Radeon RX 460 WINDFORCE OC 4GB
What brand/model is that PSU? The problem maybe from the PSU.
You can go into the BIOS, hardware monitor section to check the +3.3V, +5V, +12V and compared with the Voltage Tolerances. You want to the voltages are within +/- 5%. If they are not, buy the new PSU.
Current Build:
PSU:460W PSU
Mobo:GIGABYTE GA-MA74GM-S2
CPU:AMD Athlon II X4 620 Propus Quad-Core 2.6 GHz
RAM:8 gigs DDR2
GPU:GIGABYTE Radeon RX 460 WINDFORCE OC 4GB
What brand/model is that PSU? The problem maybe from the PSU.
You can go into the BIOS, hardware monitor section to check the +3.3V, +5V, +12V and compared with the Voltage Tolerances. You want to the voltages are within +/- 5%. If they are not, buy the new PSU.
 
Solution

RomeoGunn

Commendable
Nov 15, 2016
3
0
1,510
I actually managed to find out the answer last night (after finally posting this and everything) turns out the stock overclock on the RX 460 isn't super stable on some systems. My guess is because I'm using a PCIE3 card on an older MOBO with a PCIE2 slot that made it even less so. I downclocked a little bit and everything seems to be working now without any crashes.
 

Mozarela

Reputable
Nov 1, 2014
47
0
4,530


what is your downclocked settings? I had same problem.
 

RomeoGunn

Commendable
Nov 15, 2016
3
0
1,510
Right now I have it dropped by 180mhz and there's been zero crashes all day (including a few games that were crashing within 5-10 minutes generally). Not sure that 180 is the threshold might try moving it back up a bit, but even at 180mhz down I'm not really noticing much of a change in performance so I might just leave it there.