Computer restarts during gaming, but not during stress testing

farnett44

Commendable
Nov 20, 2016
6
0
1,510
Hello everyone,

I'm going insane trying to figure out how to fix my computer. A few weeks ago when installing a new video card, I shorted out a sata port and I wasn't sure what other components on my system also were messed up. Everything was fine for a few days but then I started getting random restarts within 0-30 minutes of running certain games (HOTS, dishonored 2) yet some games never seem to have this problem (Deus Ex). I've since replaced the video card, the motherboard and the PSU. I have not replaced the RAM, CPU, or HDD's but I've run a ton of tests (MemTest 86, CPU stress tests, SeaTools for HDD) and found no issues on any of them. Stress tests have CPU and GPU temps staying under 70C.

Sometimes when the computer restarts I get a bluescreen and I've looked over those logs yet the only consistent thing I found was ntoskrnl.exe and hal.dll which my research suggested are too vague to be helpful. The error in the event viewer is always Kernel-Power 41 task category 63, which unfortunately also seems to be too vague to help a lot.

Any help would be greatly appreciated. I've been at this for over a week now and I'm running out of ideas except for totally rebuilding the computer and starting over, which is obviously not ideal. My next idea is to reinstall Windows 10, but if it's a hardware issue like I think it is, I'm not sure how that helps.

My build
msi z97 gaming motherboard
intel i7 4770k
corsair rm 750
corsair h80i watercooler
1070 GTX

I have another issue which is most likely related but I'm not sure:
http://www.tomshardware.com/answers/id-3246102/msi-z97-gaming-displays.html
 

Xibyth

Reputable
Mar 22, 2014
1,292
0
5,960
When you shorted the sata port you likely damaged the sata controller as well, causing issues on reading and writing data leading to corruption. Try running the command prompt as admin, and type 'dskchk /r' then press enter and restart the PC. If the issue continues replace your motherboard.
 

Xibyth

Reputable
Mar 22, 2014
1,292
0
5,960


Attempt the second solution I offered to confirm if there is any data corruption on your systems drive by running dskchk /r.
 

farnett44

Commendable
Nov 20, 2016
6
0
1,510


So I tried that and fortunately (maybe unfortunately?) it was unable to find any error on either drive. Last night I reset windows 10 to see if that would help but the issue still exists.
 

farnett44

Commendable
Nov 20, 2016
6
0
1,510
I'm assuming that by installing a new motherboard that it would be on the default settings? The only thing I've really messed with was turning the XMP profile on and then off.
 

farnett44

Commendable
Nov 20, 2016
6
0
1,510
Afree going over everything again I tried a new CPU test, prime95 and it immediately crashed my computer. I then replaced the CPU and it immediately started working. I'm thinking when I shorted my sata port (and sparked and started smoking) that I also damaged the CPU. Even resetting windows didn't help making me think it was not software.