Computer freezing after swapping for larger SSD - help me figure this out?

littlecupcake

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Dec 8, 2011
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I installed a new SSD and ever since then, my computer has been having problems. A couple times I got "disk boot" failure. But I checked my connections in my PC tower, tried again, and it booted. But sometimes it's freezing for no apparent reason. The computer itself is fine, but my mouse and keyboard both stop working (and my keyboard's backlight flickers). Other times, the whole thing will freeze. But lately, there are moments of like a 1-second freeze anytime I do anything before the computer recovers.

When I check the event viewer after I am forced to reboot my computer due to a full freeze of some sort, I seem to get different events each time. The main ones are these:

Event ID 10, Source: WMI - Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Event ID 5, Source: BTHUSB - The Bluetooth driver expected an HCI event with a certain size but did not receive it.

Event ID 11, Source: atapi - The driver detected a controller error on \Device\Ide\IdePort3. (Note: this is the port my new SSD is connected to)

How can I troubleshoot this? Is there a way to fix this or identify if there is a problem with my new drive itself, or the cloned image, or something else?

I should maybe note that when I did the drive cloning, the first time, it didn't work. Something was wrong and the computer would give me disk boot failure. So I erased the drive and tried it again, and it seemed to work.

 

firefoxx04

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Jan 23, 2009
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Is your previous boot drive still available? If so, I would boot to it and make absolutely sure there is a correlation between each SSD and stability.

I would have cloned using EasyUS TodoBackup Free if its a non-samsung drive. That shouldnt make a difference but it is worth a shot. They have an 'ssd' clone option when cloning one drive to another.

edit: The error you speak of says \Ide\. You want to set your sata controller to "AHCI" or "SATA". Make sure it is not set to IDE. This can certainly cause problems with performance and possibly stability.
 

littlecupcake

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Yes, I still have my old SSD, but everything worked fine before switching drives, so it seems like the issue is related to the new SSD. I can do that and try to narrow things down.

I can change my BIOS to SATA, but I should note I didn't change anything in my BIOS when I swapped drives. I just confirmed the boot order but I left everything else as-is. I never had problems before with my smaller SSD. I bought the exact same model but just in a larger size...

Old SSD: https://www.amazon.com/ADATA-Premier-SP900-Superb-ASP900S3-128GM-C/dp/B007RHT48S (Difference is, this is the model that was sold in 2012, not the newest one)
New SSD: https://www.amazon.com/gp/product/B00LIW3X0S/ref=oh_aui_detailpage_o04_s00?ie=UTF8&psc=1
 

firefoxx04

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Well you should be using AHCI/SATA regardless, otherwise you sacrifice performance.

If turning ide mode off does not fix the problem, revert to the original drive and boot to that. Check the SMART values on the new drive. Its certainly possible that it is simply defective.
 

littlecupcake

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I downloaded that program, but what am I looking for? It says the disk status is "OK." Even as my mouse lags as I move it around the screen.

*** DiskCheckup V3.4 Build: 1002 Report ***

SysInfo DLL Version: SysInfo v1.0 Build: 1114
Time of export: 12:58:32 21-Nov-2016

Device information:
Device ID: 1
Interface: ATA
Device Capacity: 488380 MB
Serial Number: 2G2220080020
Model Number: ADATA SP900
Firmware Revision: 6.0.3b
Partitions:
C: 488282 MB

ATA information:

Disk geometry:
Cylinders: 66151
Tracks/Cylinder: 240
Sectors/Track: 63
Bytes/Sector: 512
Total disk sectors: 1000215216
Logical sector size: 512
Physical sector size: 512
Media rotation rate: SSD
Buffer size: 0 KB
ECC size: 4 Bytes

Standards compliance:
ATA8-ACS Supported: Yes
ATA/ATAPI-7 Supported: Yes
ATA/ATAPI-6 Supported: Yes
ATA/ATAPI-5 Supported: Yes
ATA/ATAPI-4 Supported: Yes
SATA Compliance: Yes
SATA Gen3 Signaling Speed (6.0Gb/s) Supported: Yes
SATA Gen2 Signaling Speed (3.0Gb/s) supported: Yes
SATA Gen1 Signaling Speed (1.5Gb/s) supported: Yes
Transport Type: Serial
SATA 3.0 Transport Compilance: Yes
SATA 2.6 Transport Compilance: Yes
SATA 2.5 Transport Compilance: Yes
SATA II: Ext Transport Compilance: Yes
SATA 1.0a Transport Compilance: Yes
ATA8-AST Transport Compilance: Yes
World Wide ID: 5707C181002BADFA

Feature support:
SMART supported: Yes
SMART enabled: Yes
SMART self-test supported: Yes
SMART error log supported: Yes
LBA supported: Yes
IORDY supported: Yes
CFast supported: No
DMA supported: Yes
Maximum Multiword DMA mode supported: 2
Multiword DMA selected: None
Maximum UltraDMA mode supported: 6
UltraDMA selected: 5
Maximum PIO mode supported: 4
SATA Compliance: Yes
NCQ priority information supported: Yes
Unload while NCQ commands are outstanding supported: No
Phy Event Counters supported: Yes
Receipt of power management requests supported: No
NCQ feature set supported: Yes
Software Settings Preservation: Supported, Enabled
In-order data delivery: Not supported
Initiating power management: Supported, Disabled
DMA Setup auto-activation: Supported, Disabled
Non-zero buffer offsets: Not supported
Trusted Computing supported: No
Host Protected Area (HPA) supported: Yes
Read look-ahead supported: Yes
Read look-ahead enabled: No
Write cache supported: Yes
Write cache enabled: Yes
Power management supported: Yes
Security mode supported: Yes
Security mode enabled: No
Device Configuration Overlay (DCO) supported: No
48bit Addressing supported: Yes
Auto Acoustic Managment (AAM) supported: No
Power-up in Standby (PUIS) supported: Yes
Power-up in Standby (PUIS) enabled: No
Advanced Power Management (APM) supported: Yes
Advanced Power Management (APM) enabled: Yes
Current APM level: Maximum performance
CompactFlash Association (CFA) supported: No
General Purpose Logging (GPL) supported: Yes
Streaming supported: No
Media card pass through supported: No
Extended power conditions supported: No
Extended status reporting supported: Yes
Extended status reporting enabled: No
Write-read-verify supported: Yes
Write-read-verify enabled: No
Free-fall control supported: No
TRIM command supported: Yes
SCT command transport supported: Yes
NV Cache enabled: No
NV Cache Power Management supported: No

SMART ATTRIBUTES:
ID Description Status Value Worst Threshold Raw Value TEC
---------------------------------------------------------------------------------------------------------------------------------------------
1 Raw Read Error Rate OK 95 95 50 12498116 N/A
5 Retired Block Count OK 100 100 3 0 N/A
9 Power On Time OK 100 100 0 256976483254318 N/A
12 Power Cycle Count OK 100 100 0 8 N/A
171 Program Fail Count OK 100 100 0 0 N/A
172 Erase Fail Count OK 100 100 0 0 N/A
174 Unexpected Power Loss Count OK 0 0 0 5 N/A
177 Wear Range Delta OK 0 0 0 0 N/A
181 Program Fail Count (Total) OK 100 100 0 0 N/A
182 Erase Fail Count (Total) OK 100 100 0 0 N/A
187 Reported Uncorrectable Errors OK 100 100 0 0 N/A
194 Temperature OK 35 45 0 35 C N/A
195 On the fly ECC Uncorrectable Error Count OK 120 120 0 12498116 N/A
196 Reallocation Event Count OK 100 100 3 0 N/A
201 Uncorrectable Soft Read Error Rate OK 120 120 0 12498116 N/A
204 Soft ECC Correction OK 120 120 0 12498116 N/A
230 Life Curve Status OK 100 100 0 100 N/A
231 SSD Life Left OK 100 100 10 8589934592 N/A
233 SandForce Internal OK 0 0 0 4294966403 N/A
234 SandForce Internal OK 0 0 0 0 N/A
241 Lifetime Writes from Host OK 0 0 0 0 N/A
242 Lifetime Reads from Host OK 0 0 0 0 N/A