Computer freezing after swapping for larger SSD - help me figure this out?

I installed a new SSD and ever since then, my computer has been having problems. A couple times I got "disk boot" failure. But I checked my connections in my PC tower, tried again, and it booted. But sometimes it's freezing for no apparent reason. The computer itself is fine, but my mouse and keyboard both stop working (and my keyboard's backlight flickers). Other times, the whole thing will freeze. But lately, there are moments of like a 1-second freeze anytime I do anything before the computer recovers.

When I check the event viewer after I am forced to reboot my computer due to a full freeze of some sort, I seem to get different events each time. The main ones are these:

Event ID 10, Source: WMI - Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Event ID 5, Source: BTHUSB - The Bluetooth driver expected an HCI event with a certain size but did not receive it.

Event ID 11, Source: atapi - The driver detected a controller error on \Device\Ide\IdePort3. (Note: this is the port my new SSD is connected to)

How can I troubleshoot this? Is there a way to fix this or identify if there is a problem with my new drive itself, or the cloned image, or something else?

I should maybe note that when I did the drive cloning, the first time, it didn't work. Something was wrong and the computer would give me disk boot failure. So I erased the drive and tried it again, and it seemed to work.
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  1. Is your previous boot drive still available? If so, I would boot to it and make absolutely sure there is a correlation between each SSD and stability.

    I would have cloned using EasyUS TodoBackup Free if its a non-samsung drive. That shouldnt make a difference but it is worth a shot. They have an 'ssd' clone option when cloning one drive to another.

    edit: The error you speak of says \Ide\. You want to set your sata controller to "AHCI" or "SATA". Make sure it is not set to IDE. This can certainly cause problems with performance and possibly stability.
  2. Yes, I still have my old SSD, but everything worked fine before switching drives, so it seems like the issue is related to the new SSD. I can do that and try to narrow things down.

    I can change my BIOS to SATA, but I should note I didn't change anything in my BIOS when I swapped drives. I just confirmed the boot order but I left everything else as-is. I never had problems before with my smaller SSD. I bought the exact same model but just in a larger size...

    Old SSD: (Difference is, this is the model that was sold in 2012, not the newest one)
    New SSD:
  3. Well you should be using AHCI/SATA regardless, otherwise you sacrifice performance.

    If turning ide mode off does not fix the problem, revert to the original drive and boot to that. Check the SMART values on the new drive. Its certainly possible that it is simply defective.
  4. I use this software for SSD cloning (I do a lot of them every week). It works really well for non samsung drives (samsung provides their own excellent software).

    Just make sure to select "SSD" when configuring the clone. Their paid options are cheep but the FREE version has exactly what you need.
  5. Can you recommend some software to get the SMART diagnostics of the SSD? I tried SSD life before and now my trial ended, but I'm not sure if there is another program I can use.
  6. I use disk checkup -

    It appears to work well. If there are any SMART related problems the program should show them.
  7. I downloaded that program, but what am I looking for? It says the disk status is "OK." Even as my mouse lags as I move it around the screen.

    *** DiskCheckup V3.4 Build: 1002 Report ***

    SysInfo DLL Version: SysInfo v1.0 Build: 1114
    Time of export: 12:58:32 21-Nov-2016

    Device information:
    Device ID: 1
    Interface: ATA
    Device Capacity: 488380 MB
    Serial Number: 2G2220080020
    Model Number: ADATA SP900
    Firmware Revision: 6.0.3b
    C: 488282 MB

    ATA information:

    Disk geometry:
    Cylinders: 66151
    Tracks/Cylinder: 240
    Sectors/Track: 63
    Bytes/Sector: 512
    Total disk sectors: 1000215216
    Logical sector size: 512
    Physical sector size: 512
    Media rotation rate: SSD
    Buffer size: 0 KB
    ECC size: 4 Bytes

    Standards compliance:
    ATA8-ACS Supported: Yes
    ATA/ATAPI-7 Supported: Yes
    ATA/ATAPI-6 Supported: Yes
    ATA/ATAPI-5 Supported: Yes
    ATA/ATAPI-4 Supported: Yes
    SATA Compliance: Yes
    SATA Gen3 Signaling Speed (6.0Gb/s) Supported: Yes
    SATA Gen2 Signaling Speed (3.0Gb/s) supported: Yes
    SATA Gen1 Signaling Speed (1.5Gb/s) supported: Yes
    Transport Type: Serial
    SATA 3.0 Transport Compilance: Yes
    SATA 2.6 Transport Compilance: Yes
    SATA 2.5 Transport Compilance: Yes
    SATA II: Ext Transport Compilance: Yes
    SATA 1.0a Transport Compilance: Yes
    ATA8-AST Transport Compilance: Yes
    World Wide ID: 5707C181002BADFA

    Feature support:
    SMART supported: Yes
    SMART enabled: Yes
    SMART self-test supported: Yes
    SMART error log supported: Yes
    LBA supported: Yes
    IORDY supported: Yes
    CFast supported: No
    DMA supported: Yes
    Maximum Multiword DMA mode supported: 2
    Multiword DMA selected: None
    Maximum UltraDMA mode supported: 6
    UltraDMA selected: 5
    Maximum PIO mode supported: 4
    SATA Compliance: Yes
    NCQ priority information supported: Yes
    Unload while NCQ commands are outstanding supported: No
    Phy Event Counters supported: Yes
    Receipt of power management requests supported: No
    NCQ feature set supported: Yes
    Software Settings Preservation: Supported, Enabled
    In-order data delivery: Not supported
    Initiating power management: Supported, Disabled
    DMA Setup auto-activation: Supported, Disabled
    Non-zero buffer offsets: Not supported
    Trusted Computing supported: No
    Host Protected Area (HPA) supported: Yes
    Read look-ahead supported: Yes
    Read look-ahead enabled: No
    Write cache supported: Yes
    Write cache enabled: Yes
    Power management supported: Yes
    Security mode supported: Yes
    Security mode enabled: No
    Device Configuration Overlay (DCO) supported: No
    48bit Addressing supported: Yes
    Auto Acoustic Managment (AAM) supported: No
    Power-up in Standby (PUIS) supported: Yes
    Power-up in Standby (PUIS) enabled: No
    Advanced Power Management (APM) supported: Yes
    Advanced Power Management (APM) enabled: Yes
    Current APM level: Maximum performance
    CompactFlash Association (CFA) supported: No
    General Purpose Logging (GPL) supported: Yes
    Streaming supported: No
    Media card pass through supported: No
    Extended power conditions supported: No
    Extended status reporting supported: Yes
    Extended status reporting enabled: No
    Write-read-verify supported: Yes
    Write-read-verify enabled: No
    Free-fall control supported: No
    TRIM command supported: Yes
    SCT command transport supported: Yes
    NV Cache enabled: No
    NV Cache Power Management supported: No

    ID Description Status Value Worst Threshold Raw Value TEC
    1 Raw Read Error Rate OK 95 95 50 12498116 N/A
    5 Retired Block Count OK 100 100 3 0 N/A
    9 Power On Time OK 100 100 0 256976483254318 N/A
    12 Power Cycle Count OK 100 100 0 8 N/A
    171 Program Fail Count OK 100 100 0 0 N/A
    172 Erase Fail Count OK 100 100 0 0 N/A
    174 Unexpected Power Loss Count OK 0 0 0 5 N/A
    177 Wear Range Delta OK 0 0 0 0 N/A
    181 Program Fail Count (Total) OK 100 100 0 0 N/A
    182 Erase Fail Count (Total) OK 100 100 0 0 N/A
    187 Reported Uncorrectable Errors OK 100 100 0 0 N/A
    194 Temperature OK 35 45 0 35 C N/A
    195 On the fly ECC Uncorrectable Error Count OK 120 120 0 12498116 N/A
    196 Reallocation Event Count OK 100 100 3 0 N/A
    201 Uncorrectable Soft Read Error Rate OK 120 120 0 12498116 N/A
    204 Soft ECC Correction OK 120 120 0 12498116 N/A
    230 Life Curve Status OK 100 100 0 100 N/A
    231 SSD Life Left OK 100 100 10 8589934592 N/A
    233 SandForce Internal OK 0 0 0 4294966403 N/A
    234 SandForce Internal OK 0 0 0 0 N/A
    241 Lifetime Writes from Host OK 0 0 0 0 N/A
    242 Lifetime Reads from Host OK 0 0 0 0 N/A

  8. UPDATE: I switched back my old SSD and the problem is still happening. My mouse and keyboard flicker and go nuts, and stop working. What could this be? Doesn't seem to be the SSD anymore...
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