Very slow programs and startup

Finn88 · Nov 21, 2016

Hi,
After having tried to fix a stability issue by doing changes in the bios my computer crashed. After some hours I finally maaged to start windows but the startup has become much slower. Before the changes it took the system about 1 minute to start now it´s rather 5 minutes. Also many programs run very slowly now and scans that would normally take half an hour now take 3-4 hours. The sound doesn´t work properly either and the CPU value is much higher than usual. I´ve done some quick scans for possible viruses but nothing was detected. Maybe I need to run a full scan but that would take a lot of time. I ran some fast scans with Iobit Malware Fighter and Malwarebytes Anti-Malware. I´m not totally sure what caused these problems if it now was a change to default in the bios settings or anything else.

System specs: System Information Report
Operating System: Microsoft Windows 7 Ultimate
System Type: 64 bit
Central Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz x8
Video Adapter: NVIDIA GeForce GTX 680
Video Memory: N/A
Screen Resolution: 1920 x 1080
Video Adapter: Intel(R) HD Graphics 3000
Video Memory: N/A
Screen Resolution: NULL x NULL
Total Memory: 31.92 GB
Free Memory: 29.55 GB
Total Hard disk: 1863.02 GB
Free Hard disk: 1445.89 GB
Mouse: Razer Naga Hex

Keyboard: USB-enhet
Operating System
Organization: N/A
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601
Service Pack: 1.0
Product ID: 00426-293-8170014-85813
System Up Time: 2016-11-21 20:39:06
Internet Explorer Version: 9.11.9600.18524
Microsoft DirectX Version: 4.09.00.0904
OpenGL Version: 6.1.7600.16385 (win7_rtm.090713-1255)
Maximum Size: 2048 MB
Current Size: 148 MB
Status: OK
Memory Device
Total Memory: 31.92 GB
Used Memory: 2.38 GB
Free Memory: 29.54 GB
Memory Usage: 7%
Memory Bank: Bank0/1
Description: Physical Memory 0
Device Locator: A0
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM
Memory Bank: Bank2/3
Description: Physical Memory 1
Device Locator: A1
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM
Memory Bank: Bank4/5
Description: Physical Memory 2
Device Locator: A2
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM
Memory Bank: Bank6/7
Description: Physical Memory 3
Device Locator: A3
Capacity: 8.00 GB
Speed: 1333 Mhz
Manufacturer:
Data Width: 2304 bit
Memory Type: Unknown
Form Factor: DIMM

Processor MainBoard
CPU Name: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz x8
Code Name: N/A
Manufacturer: GenuineIntel
Current Clock Speed: 3410 Mhz
Max Clock Speed: 3410 Mhz
Voltage: 1V
External Clock: 100 Mhz
Serial Number: BFEBFBFF000206A7
CPU ID: Intel64 Family 6 Model 42 Stepping 7
Socket Designation: Socket 1155
Internal Cache: 64 KB
External Cache: 8192 KB
Model: G1.Sniper 2
Manufacturer: Gigabyte Technology Co., Ltd.
Serial Number:
BIOS Name: Award Modular BIOS v6.00PG
BIOS Vendor: Award Software International, Inc.
SMBIOS Version: F5
BIOS Date: 2012-02-21
PCI is supported: Yes
Plug and Play is supported: Yes
BIOS is Upgradable (Flash): Yes
BIOS shadowing is allowed: Yes
Boot from CD is supported: Yes
Selectable Boot is supported: Yes
EDD (Enhanced Disk Drive) Specification is supported: Yes
Int 13h - 5.25 / 360 KB Floppy Services are supported: Yes
Int 13h - 5.25 /1.2MB Floppy Services are supported: Yes
Int 13h - 3.5 / 720 KB Floppy Services are supported: Yes
Int 13h - 3.5 / 2.88 MB Floppy Services are supported: Yes
Int 5h, Print Screen Service is supported: Yes
Int 9h, 8042 Keyboard services are supported: Yes
Int 14h, Serial Services are supported: Yes
Int 17h, printer services are supported: Yes
Int 10h, CGA/Mono Video Services are supported: Yes
ACPI supported: Yes
USB Legacy is supported: Yes
Drives
Name: WDC WD1000DHTZ-04N21V0 ATA Device
Media Type: Fixed hard disk media
Capability: 931.51 GB
Interface Type: IDE
Partitions: 1
Total Cylinders: 129201
Total Heads: 240
Total Sectors: 1953519120
Total Tracks: 31008240
Tracks Per Cylinder: 240
Bytes Per Sector: 512
Sectors Per Track: 63
S.M.A.R.T Support: Yes
Current Temperature: 0C (32F)
Name: WDC WD1000DHTZ-04N21V0 ATA Device
Media Type: Fixed hard disk media
Capability: 931.51 GB
Interface Type: IDE
Partitions: 1
Total Cylinders: 121601
Total Heads: 255
Total Sectors: 1953520065
Total Tracks: 31008255
Tracks Per Cylinder: 255
Bytes Per Sector: 512
Sectors Per Track: 63
S.M.A.R.T Support: Yes
Current Temperature: 0C (32F)
Name: ASUS BW-14D1XT ATA Device
Drive: E:
Transfer Rate: 10212.7659574468
Status: OK
Name: ASUS DRW-24B5ST ATA Device
Drive: F:
Transfer Rate: -1
Status: OK
Name: ATA Channel 1
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK
Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
Manufacturer: Intel
Status: OK
Name: ATA Channel 0
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK
Name: ATA Channel 1
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK
Name: Intel(R) 6 Series/C200 Series Chipset Family 2 port Serial ATA Storage Controller - 1C08
Manufacturer: Intel
Status: OK
Name: ATA Channel 0
Manufacturer: (Standard-IDE ATA/ATAPI-styrenheter)
Status: OK

Display
Name: NVIDIA GeForce GTX 680
Video Processor: GeForce GTX 680
Manufacturer: NVIDIA
Video Architecture: VGA
DAC Type: Integrated RAMDAC
Memory Size: N/A
Memory Type: Unknown
Video Mode: 1920 x 1080 x 4294967296 colors
Current Refresh Rate: 60 Hz
Driver Version: 21.21.13.7595
Driver Date: 2016-11-16
Name: BENQ XL2411T (Analog)
Screen Height: 1080
Screen Width: 1920
Status: OK
Display
Name: NVIDIA GeForce GTX 680
Video Processor: GeForce GTX 680
Manufacturer: NVIDIA
Video Architecture: VGA
DAC Type: Integrated RAMDAC
Memory Size: N/A
Memory Type: Unknown
Video Mode: 1920 x 1080 x 4294967296 colors
Current Refresh Rate: 60 Hz
Driver Version: 21.21.13.7595
Driver Date: 2016-11-16
Name: BENQ XL2411T (Analog)
Screen Height: 1080
Screen Width: 1920
Status: OK
Name: Default Monitor
Video Processor: GeForce GTX 680
Manufacturer: NVIDIA
Video Architecture: VGA
DAC Type: Integrated RAMDAC
Memory Size: N/A
Memory Type: Unknown
Video Mode: 1920 x 1080 x 4294967296 colors
Current Refresh Rate: 60 Hz
Driver Version: 21.21.13.7595
Driver Date: 2016-11-16
Name: Default Monitor
Screen Height: NULL
Screen Width: NULL
Status: OK
Network
Product Name: Bigfoot Networks Killer Ethernet Controller
Service Name: BfEdge7x64
Manufacturer: Bigfoot Networks, Inc.
MAC Address: 00:19:03:05:84:A7

Other Device
Name: Corsair Gaming H1500 Headset
Manufacturer: Corsair
Status: OK

Name: Razer Naga Hex
Manufacturer: Razer Inc
Buttons: 0
Status: OK
Name: USB-enhet
Description: Enhanced (101- or 102-key)
Function Keys: 12
Status: OK
Product Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Manufacturer: INTEL
Protocol Supported: Universal Serial Bus
Status: OK
Product Name: Etron USB 3.0 Extensible Host Controller
Manufacturer: Etron Technology Inc.
Protocol Supported: Universal Serial Bus
Status: OK
Product Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Manufacturer: INTEL
Protocol Supported: Universal Serial Bus
Status: OK
Product Name: Etron USB 3.0 Extensible Host Controller
Manufacturer: Etron Technology Inc.
Protocol Supported: Universal Serial Bus
Status: OK

Hope that helps and looking forward to suggestions on how to solve this

harrysmellington · Nov 21, 2016

It's probably all those anti-viruses, only use one. Also open the run command (windows key + R) and type in msconfig. when this appears go to startup tab and disable everything that isn't Microsoft. Run a Defrag on the drive as well. If you want good start times in the seconds rather than minutes I suggest getting an SSD.

You may also need to reinstall windows.

If none of the software based stuff is fixing the issue it may be hardware, also you didn't specify the changes you made in the BIOS this might be helpful to know.

D_Know_WD · Nov 22, 2016

Hi there Finn88,

It would be really nice to share with us, some of the BIOS changes you've made.
What about setting BIOS to defaults?

Apart from that, slow boot times could be associated with HDD related issues. This is why, it would be nice to back up the important data stored on your drive.
After that, you can run both short and extended DLG tests on your WD drive. The results should provide some information on the overall health status of the drive: http://products.wdc.com/support/kb.ashx?id=7ib5N9

Let me know how this goes,
D_Know_WD

Finn88 · Nov 22, 2016

Hi D_Know_WD,
Thanks for your reply and tips.
I may give your recommendations a try.
I do also believe that from what I´ve read on other forums I´m dealing with a HDD related issue.
I think I pressed first Fail Safe Default and then Optimized Default or the other way around. I don´t really remember but what *I do remember is that I experienced my current problems with the programs running slow after doing choosing one of the options and that choosing the other option didn´t make things better. After that I haven´t made any changessince then. When I looked into the Bios settings I realized that it was set to IDE and not AHCI. After that I set SATA mode back to AHCI while the other one is still in IDE. This made things only worse and I was for some long time not able to actually start windows. Would you recommend me to set both SATAS (the mode and the other one) to AHCI or would you rather recommend me to chose Fail Safe Default?

From what I´ve read here: http://www.tomshardware.co.uk/answers/id-2135234/solved-switched-bios-fail-safe-defaults-optomized-defaults-windows-wont-load.html

A switch from Fail Safe Default to Optimized Default may lead to a change from AHCI to IDE and in that way to a malfunctioning computer.

Looking forward to your reply

I´m really kind of desperate right now

Finn

Finn88 · Nov 23, 2016

Hi there,
I haven´t been able to fix my problems yet. I couldn´t find the things Megahertz described in his post.
Still, I´ve made pictures of my BIOS settings and attach them to this post. I hope that anyone of you can tell me what is wrong in the settings and how to change it. I also ran antivirus scan with Malwarebytes Anti-Malware but this wasn´t of any help either.
I ran also sfc/scannow but this wasn´t able to fix problems. I have saved the details from the scan and attach them to this post. Mabe anyone of you is able to read it.

Best

Finn

Finn88 · Nov 23, 2016

I now realized that I didn´t attach anything to my post but how can I attach files to this post?
Any ideas?

Best

Finn

D_Know_WD · Nov 23, 2016

So you have two drives? Well, I believe you can set both drives to AHCI. Once you do that, you can check the health status of both drives.
Also, I think that it would be easier if you take your secondary drive out, and use just your OS one for a while. That way, you will be able to narrow the cause. (whether it would be a BIOS setting, a failing drive, etc.)

I'm not sure if you can attach files to the posts.

D_Know_WD

Finn88 · Nov 23, 2016

Thanks for your reply D_Know_WD!
You can check out my attachments on the following sevenforums thread:http://www.sevenforums.com/performance-maintenance/402850-windows-programs-run-very-slowly-please-help.html#post3299297

I haven´t received any new reply there. I think that if you can see the details for yourself this may help.

Thanks

Regards

Finn

aford10 · Nov 23, 2016

Once you boot into windows, open the task manager performance tab and see if your CPU or RAM is being highly utilized. Then check the network tab, and see what your link speed is.

Finn88 · Nov 23, 2016

Hi aford10!
Thank you for your reply.
My CPU is pretty unsteady and I would claim that it is now after the error for most of the time much higher than before. Now it can be as low as only 10% but often just when having a few normal programs running up to 100% which I think is if I´m not mistaken a lot. RAM is at 12% right now and my link speed is 100 Mb. I have both IObit Malware Fighter and Malwarebytes Anti-Malwarebytes. It didn´t really make a difference when I had only one of them running.

aford10 · Nov 23, 2016

If you have malwarebytes free, that is an on demand scanner, not an active shield, and won't conflict with any other antivirus software.

When your CPU spikes to near 100%, check the processes that are using it, and see what the highest offenders are. Watch it and see if it changes or is consistently the same process.

I assume you're connected to a modem or router by ethernet cable? If so, what is the model of the device you're connected to?

Finn88 · Nov 23, 2016

Hi again aford10,
You´re right with your assumption about my internet.
My internet is by the way one of the only things that runs pretty much as well as usual.
The program of my current active programs that is the highest offender right now is the Advanced System Care program. I haven´t had such issues before. I´ve run the different tune up functions on ASC Pro but this wasn´t unfortunately to much avail.

Best

Finn

aford10 · Nov 23, 2016

What is the model of your router or modem? Most modern hardware should be giving you 1Gbps speed, not 100Mbps. This will make a big difference in more than just browsing the internet. With the model number, we can check to verify.

So is ASC running an active scan on your computer at the time? It must be performing some function to be using it up. If not, you might want to uninstall it to test the performance.

Finn88 · Nov 23, 2016

This is the model of my router: 192.168.1.1
Yeah, it was running actively but now I´ve stopped and the CPU has gone down, but when the CPU was at it´s peak almost 100% the highest offender was Firefox with about double as much CPU usage as ASC. From what I could see Firefox did also cause an enormous amount of integrity issues but it runs more stable than my other browser Opera.

aford10 · Nov 24, 2016

192.168.1.1 is the IP address of your router, not the model. The model will be listed on a tag, likely on the bottom of the device.

tekno2go · Nov 24, 2016

Some basic disk maintenance might help.
Run disk cleanup
click start, type msconfig, click startup tab and disable unnecessary items
click start find command right click, click run as administrator
in the dos prompt type chkdsk /f c:
after that in dos prompt type sfc /scannow
A disk defragment if necessary would also help for hard drives only, never defrag ssd drives.

Finn88 · Nov 24, 2016

Hi,
I´ve now tried to fix my problem by using my Windows 7 install disc.
However the installation failed and I received the following error code: 0xC0000005
From what I´ve read elsewhere I could possibly solve this problem by formatting my volumes and merging them into one. My question is: Does formatting the volumes mean that I will lose all my files or will they remain untouched?

Looking forward to replies

Finn

Finn88 · Nov 24, 2016

Hi aford10,
I think this is the information you´r looking for: Product name: TG787
Serial number: CP0930AH3U2
Program version: 8.C.H.2
Program variant: FZ
Start version: 1.0.1
Product code: 36590980
It´s a Thomson Gateway.

Best

Finn

Finn88 · Nov 24, 2016

Hi D_Know_WD!
The link you provided in your post doesn´t work.
What is a DLG test?

Thanks

Best

Finn

Finn88 · Nov 24, 2016

tekno2go :

Have tried this but it didn´t work.

Best

Finn

tekno2go · Nov 24, 2016

Yes, format a hard drive means Erase all data.

Finn88 · Nov 24, 2016

harrysmellington :

I don´t fullt recolelct the changes I made in the BIOS settings but I think that I changed AHCI to IDE or the other way around. I don´t really recall what value I had before but I have IDE now and from what I´ve read I should considering my high performance pc hav esomething else than IDE. But when I changed to AHCI it didn´t work. For once I was able to play videos in better quality but then only crashes followed and I had to revert my changes to IDE to be able to boot to desktop.
I tried reinstalling Windows but it failed because of this error code: 0xC0000005
I´ve tried the other things you suggested but none of them worked.

Regards

Finn

Finn88 · Nov 24, 2016

tekno2go :

Thanks for your very quick answer tekno2go!
So I take it the same goes for formatting a partition?
After formatting, am I able to restore my files with the help of a restore point I´ve created?
Do you think that merging both C and D without data loss as suggested here; https://www.partitionwizard.com/mergepartitions/how-to-merge-c-and-d-drive-windows-7.html
could solve my problem with error code: 0xC0000005 ?
This error appeared during my attempt to repair windows by using the Win 7 instalaltion disc.

Regards

Finn

Finn88 · Nov 24, 2016

D_Know_WD :

It would really be great to know if there is a way to change from IDE to AHCI and still be able to boot to desktop for this is something I´m not able to after the change.

Best

Finn

aford10 · Nov 24, 2016

If the hard drive that has your C: drive was installed in IDE mode, you can't change it to AHCI. You would have to format it, which yes, means you would lose your data unless you backed it up.

Ok, so that model you listed is a Thompson 10/100 router. That would explain the 100Mbps connection. What is the model of your modem that the router is attached to?

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