32gb installed only sees 16gb

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natbea09

Commendable
Nov 21, 2016
2
0
1,510
My specs:

Ram - vengeance lpx ddr4 2x16gb 3200mhz

Motherboard - z170x-gaming 7

Cpu- core i7 6700k 4ghz

OS - windows 10 pro 64bit

My mother board has 4 slots 2 blacks and 2 reds. I have both cards installed in the red slots. When I go on my pc settings in about it shows "installed ram 16.0gb". Any help is appreciated!
 
Solution
Rapajez
This may sound silly, but try the 2 black slots?

Also, enter the BIOS/UEFI menu (Press F2/DEL on bootup, or whatever it asks for), navigate to the Memory section and look for a "Load XMP" options. Save and quit.
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Rapajez

Rapajez

Distinguished
Jul 17, 2014
1,087
2
19,665
This may sound silly, but try the 2 black slots?

Also, enter the BIOS/UEFI menu (Press F2/DEL on bootup, or whatever it asks for), navigate to the Memory section and look for a "Load XMP" options. Save and quit.
 
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Solution
E

engineer5261

Reputable
Apr 26, 2016
859
1
5,365
Yes, try using a combination of different slots, hopefully something will work. Then use 1 at a time to see if both modules are functional. Normally if RAM is not recognized the computer would not boot and mobo would beep some error codes.
 
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