My PC is suddenly starting to freeze up in an Odd way. Need advice or help.

MasterSorez

Commendable
Nov 22, 2016
4
0
1,510
I have a problem with my custom built PC and I can't tell what, or if it's even software or hardware. I've had it for 8 months and it only a few days ago this problem started.

At random points during the day my computer just decides to slowly freeze up program by program. This has been happening more often lately.

For example, I'm watching a video and it just stops, then the entire page is just unclickable. I go to make a new tab, but anything I open is a blank white page that doesnt even load. Eventually I cant press anything on chrome at all.

Other programs like steam seem to run normally for a while with me still able to talk. But if I try to open a new window, folder, nothing opens at all. I tried clicking on "shutdown" from my start menu but it didn't work, forcing me to eventually shut it off manually from my tower's shutdown button. Ctrl+alt+delete also seemed to do nothing at all, and right clicking->task manager also did nothing.

This happened once a few days ago and another yesterday, but then it happened today once and AGAIN right after i restarted, which had never happened. Eventually, the taskbar itself became unclickable, yet my mouse moved normally, but most windows gave my cursor and infinite loading symbol while on them.

I have scanned with Avast, Malwarebytes, and soon with HitmanPro to make sure, but no viruses or anything have been found. I also forgot to mention that for months my Pc sometimes hangs on the Asus logo screen on startup, but simply restarting from the tower fixes it and it loads up next time it turns on. This very rarely happens.

I'm really worried for my PC right now, as it started acting up like this all suddenly with no programs recently installed outside of a recent game I got on steam (Elder Scrolls Online).

HWMonitor's Write-up (I don't understand it but maybe it can help if at all):

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.3.0.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model Z87 Pro4 (0x0000024E - 0x00B2DDC6)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor Nuvoton
LPCIO Model NCT6776
LPCIO Vendor ID 0x5CA3
LPCIO Chip ID 0xC3
LPCIO Revision ID 0x33
Config Mode I/O address 0x2E
Config Mode LDN 0xB
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 FF FF 00 FF FF FF FF 0B FF FF FF FF FF FF FF FF
10 FF FF FF FF FF FF FF FF FF FF F0 78 00 00 FF FF
20 C3 33 FF 00 5C 00 00 D0 00 FF 60 00 80 00 00 01
30 E1 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
40 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
50 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
60 02 90 00 00 FF FF FF FF FF FF FF FF FF FF FF FF
70 00 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Register space LPC, base address = 0x0290


Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor Nuvoton NCT6776
Voltage 0 0.88 Volts [0x6E] (CPU VCORE)
Voltage 1 1.82 Volts [0xE4] (VIN1)
Voltage 2 3.34 Volts [0xD1] (AVCC)
Voltage 3 3.34 Volts [0xD1] (3VCC)
Voltage 4 0.89 Volts [0x6F] (VIN4)
Voltage 5 1.70 Volts [0xD5] (VIN5)
Voltage 6 0.82 Volts [0x66] (VIN6)
Temperature 0 29 degC (84 degF) [0x1D] (SYSTIN)
Temperature 1 39 degC (102 degF) [0x4E] (CPUTIN)
Temperature 2 44 degC (110 degF) [0x57] (AUXTIN)
Temperature 3 33 degC (91 degF) [0x21] (TMPIN3)
Fan 1 1569 RPM [0x621] (CPUFANIN)
Fan 2 1300 RPM [0x514] (AUXFANIN0)
Hardware registers
Register space LPC, base address = 0x0290
bank 0
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 04 A5 04 A5 00 FF FF FF FF FF FF FF FF FF FF FF
10 04 A5 00 A5 A5 A5 FF FF 40 00 00 00 00 7D 00 00
20 6E E5 D1 D1 70 D5 66 1D FF FF FF DA 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 FF FF FF FF FF
40 03 00 50 FF FF 00 3F FF 2D FF FF FF 18 05 00 A3
50 FF FF FF FF FF FF FF FF C1 FF FF FF FF 00 00 FF
60 15 FF FF FF FF 01 00 FF FF FF FF FF FF FF FF FF
70 00 0A 00 21 80 21 80 21 80 FF FF FF FF FF FF FF
80 FF 03 1F 0F FF 3C 3C 3C 00 00 00 00 00 00 00 00
90 0A 00 00 00 00 0A 0A 0A 0A AA EF 80 FF 40 46 C4
A0 0E 01 00 00 FF 00 00 FF 00 00 80 66 66 06 01 01
B0 00 00 00 00 00 00 2D 00 1C 00 00 34 28 80 C4 FF
C0 01 00 00 00 00 00 00 00 00 06 01 FF FF FF FF FF
D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
bank 1
80 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
bank 2
80 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
bank 3
80 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
bank 4
80 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
bank 5
80 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
bank 6
80 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
bank 7
80 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Hardware monitor NVIDIA NVAPI
Voltage 0 0.86 Volts [0x358] (VIN0)
Power 0 8.51 pc (GPU)
Temperature 0 29 degC (84 degF) [0x1D] (TMPIN0)
Fan 0 959 RPM [0x3BF] (FANIN0)
Fan PWM 0 32 pc [0x20] (FANPWMIN0)
Clock Speed 0 135.00 MHz [0x87] (Graphics)
Clock Speed 1 324.00 MHz [0x87] (Memory)


Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 4

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 2
-- Core 2
-- Thread 0 4
-- Core 3
-- Thread 0 6

Timers
-------------------------------------------------------------------------

Perf timer 3.417 MHz
Sys timer 1.000 KHz


Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Name Intel Core i5 4690K
Codename Haswell
Specification Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
Package (platform ID) Socket 1150 LGA (0x1)
CPUID 6.C.3
Extended CPUID 6.3C
Core Stepping C0
Technology 22 nm
TDP Limit 88.0 Watts
Tjmax 100.0 °C
Core Speed 3798.7 MHz
Multiplier x Bus Speed 38.0 x 100.0 MHz
Stock frequency 3500 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3
L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 4 x 256 KBytes, 8-way set associative, 64-byte line size
L3 cache 6 MBytes, 12-way set associative, 64-byte line size
FID/VID Control yes


Turbo Mode supported, enabled
Max non-turbo ratio 35x
Max turbo ratio 39x
Max efficiency ratio 8x
O/C bins unlimited
Ratio 1 core 39x
Ratio 2 cores 39x
Ratio 3 cores 38x
Ratio 4 cores 37x
TSC 3498.0 MHz
APERF 3592.0 MHz
MPERF 835632512.0 MHz
IA Voltage Mode PCU adaptive
IA Voltage Offset 0 mV
GT Voltage Mode PCU adaptive
GT Voltage Offset 0 mV
LLC/Ring Voltage Mode PCU adaptive
LLC/Ring Voltage Offset 0 mV
Agent Voltage Mode PCU adaptive
Agent Voltage Offset 0 mV

Temperature 0 33 degC (91 degF) (Core #0)
Temperature 1 32 degC (89 degF) (Core #1)
Temperature 2 34 degC (93 degF) (Core #2)
Temperature 3 29 degC (84 degF) (Core #3)
Temperature 4 34 degC (93 degF) (Package)
Voltage 0 1.08 Volts (VID)
Voltage 1 +0.00 Volts (IA Offset)
Voltage 2 +0.00 Volts (GT Offset)
Voltage 3 +0.00 Volts (LLC/Ring Offset)
Voltage 4 +0.00 Volts (System Agent Offset)
Power 0 10.79 W (Package)
Power 1 4.80 W (IA Cores)
Power 2 n.a. (GT)
Power 3 5.99 W (Uncore)
Power 4 1.09 W (DRAM)
Clock Speed 0 3798.75 MHz (Core #0)
Clock Speed 1 3898.71 MHz (Core #1)
Clock Speed 2 3798.75 MHz (Core #2)
Clock Speed 3 3898.71 MHz (Core #3)


Thread dumps
-------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01020205h
Max CPUID level 0000000Dh
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)

CPUID
0x00000000 0x0000000D 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000306C3 0x04100800 0x7FFAFBBF 0xBFEBFBFF
0x00000002 0x76036301 0x00F0B6FF 0x00000000 0x00C10000
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x1C004121 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004122 0x01C0003F 0x0000003F 0x00000000
0x00000004 0x1C004143 0x01C0003F 0x000001FF 0x00000000
0x00000004 0x1C03C163 0x02C0003F 0x00001FFF 0x00000006
0x00000005 0x00000040 0x00000040 0x00000003 0x00042120
0x00000006 0x00000077 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x000027AB 0x00000000 0x00000000
0x00000008 0x00000000 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07300803 0x00000000 0x00000000 0x00000603
0x0000000B 0x00000001 0x00000001 0x00000100 0x00000004
0x0000000B 0x00000004 0x00000004 0x00000201 0x00000004
0x0000000C 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000D 0x00000007 0x00000340 0x00000340 0x00000000
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000021 0x2C100800
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x35692029 0x3936342D 0x43204B30 0x40205550
0x80000004 0x352E3320 0x7A484730 0x00000000 0x00000000
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x01006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000100
0x80000008 0x00003027 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00900
MSR 0x0000003A 0x00000000 0x00000001
MSR 0x000001A0 0x00000000 0x00850089
MSR 0x000000CE 0x00080838 0xF3012300
MSR 0x00000017 0x00040000 0x00000000
MSR 0x00000035 0x00000000 0x00040004
MSR 0x000000C1 0x00000000 0x00000000
MSR 0x000000C2 0x00000000 0x00000000
MSR 0x000000C3 0x00000000 0x00000000
MSR 0x000000C4 0x00000000 0x00000000
MSR 0x00000186 0x00000000 0x00000000
MSR 0x00000187 0x00000000 0x00000000
MSR 0x000001AD 0x00000000 0x25262727
MSR 0x00000194 0x00000000 0x000F0000
MSR 0x0000019A 0x00000000 0x00000000
MSR 0x000001A4 0x00000000 0x00000000
MSR 0x000001B1 0x00000000 0x88420800
MSR 0x000001FC 0x00000000 0x0000005F
MSR 0x00000606 0x00000000 0x000A0E03
MSR 0x00000601 0x00101414 0x00001F40
MSR 0x00000610 0x00428370 0x001A82C0
MSR 0x00000611 0x00000000 0x0BB46EAA
MSR 0x00000639 0x00000000 0x06CA5ED3
MSR 0x00000641 0x00000000 0x00000000
MSR 0x00000619 0x00000000 0x0122E633
MSR 0x00000614 0x00000000 0x000002C0
MSR 0x0000019C 0x00000000 0x88430000
MSR 0x000001A2 0x00000000 0x00641400
MSR 0x00000198 0x0000237C 0x00002700
MSR 0x00000199 0x00000000 0x0000FF00


Storage
-------------------------------------------------------------------------

Drive 0
Device Path \\?\scsi#disk&ven_st1000dm&prod_st1000dm003-1ch1#4&2915a761&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name ST1000DM ST1000DM003-1CH1
Capacity 931.5 GB
SMART Support Yes
Volume c:\, 443.1 GBytes (21.0 percent available)
Volume d:\, 488.3 GBytes (41.7 percent available)

USB Devices
-------------------------------------------------------------------------

USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x8008
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x8000
USB Device USB Composite Device, class=0xEF, subclass=0x02, vendor=0x046D, product=0x082D
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x1532, product=0x0037
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0xC313
USB Device USB 2.0 MTT Hub, class=0x09, subclass=0x00, vendor=0x174C, product=0x2074
USB Device USB 3.0 Hub, class=0x09, subclass=0x00, vendor=0x174C, product=0x3074

Graphic APIs
-------------------------------------------------------------------------

API NVIDIA I/O
API NVIDIA NVAPI

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Name NVIDIA GeForce GTX 970
Board Manufacturer Micro-Star International Co., Ltd. (MSI)
Revision A1
Codename GM204
Technology 28 nm
Memory size 4 GB
Memory type GDDR5
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x1462)
Model ID 0x13C2 (0x3160)
Performance Level 0
Core clock 135.0 MHz
Memory clock 324.0 MHz


Monitor 0
Model BenQ GW2255 ()
ID BNQ78CD
Serial 73D02768SL0
Manufacturing Date Week 11, Year 2013
Size 21.7 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-83 kHz
Vertical Freq. Range 50-76 Hz
Max Pixel Clock 210 MHz
Gamma Factor 2.2
 
Solution
This sounds a little like what happens when a browser runs into its hard memory limit. 32 bit Chrome and Firefox can only address up to 4 GB of RAM, regardless of total system memory. This usually happens when a browser is left open for a long period of time. Even if you've closed tabs, they won't give back 100% of the memory they've used. It can also happen with badly written scripts and plugins with mem leaks.

If this is your problem, you can try downloading the 64 bit version of your browser, or just close your browser every few hours or so.

MasterSorez

Commendable
Nov 22, 2016
4
0
1,510
I don't really have the CD with for this windows so I don't think I can find another genuine one for free, even harder due to the newest OS being windows 10 now.

Any easy way to find my full specs to paste here?

I also have two HDDs, both around 500GB.
 
This sounds a little like what happens when a browser runs into its hard memory limit. 32 bit Chrome and Firefox can only address up to 4 GB of RAM, regardless of total system memory. This usually happens when a browser is left open for a long period of time. Even if you've closed tabs, they won't give back 100% of the memory they've used. It can also happen with badly written scripts and plugins with mem leaks.

If this is your problem, you can try downloading the 64 bit version of your browser, or just close your browser every few hours or so.
 
Solution