Windows Update and Standalone Installer not working

TactX21

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Dec 24, 2014
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18,530
Hello,
I have had this problem since I got my HDD changed for an SSD and the guy installed Windows 7 on my computer (used to have Win 10). When I tried to run Office, I got the error "api-ms-win-crt-runtime-l1-1.0.dll is missing".
I have read that Windows Update should solve it but when I ran it, the bar kept on loading but nothing happened even when I left it on for hours. Same problem happened when I tried to use a Windows Update Standalone Installer.
Could you please help me with my problem?
Thank you in advance