Windows 10 Freeze

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hackifier

Reputable
May 14, 2014
13
0
4,510
Hello tom's hardware community,

I've been having this issue for a while now and i don't know how to proceed.

My windows 10 machine will randomly freeze many times per day.

Usually happens while browsing the internet but is not limited to that. Ctrl+Alt+del doesn't respond and the sound cuts also. I have managed to have the task manager opened while this happens and everything seems normal. Memory is at 15%, CPU at 4% and disk no more that 30%. I have manually checked the voltage on my PC and everything is fine. I also have 2 different RAM frequency's. 1600Mhz and 1066Mhz. Tried removing the other frequency but freeze still happens. i have run memtest86+ and i have 9+ passes with no errors.

i have also tried re-installing windows on a diffrent drive and it still freezes.

Any help is greatly appreciated!

My Specs are:

Case: ENERMAX OSTROG ECA3253-BL Black
Memory: G.SKILL Ripjaws X Series 8GB (2 x 4GB) 240-Pin DDR3(1600)
Memory: Kingston HyperX 8GB (2 x 4GB) 240-Pin (1066)
PSU: Corsair CX600M
Motherboard :ASUS 970 PRO GAMING/AURA AM3+
Monitors: Acer H6 Series H236HLbid (x2)
CPU: AMD FX-8350
Cooler: Corsair H100i
GPU: XFX Black Edition Double D R9-280A 3GB 384-Bit GDDR5
HDD: 1X WD Black (1TB each)
SSD: Kingston HyperX 3K 120gb SSD
SSD: ADATA SP900 256Gb

Thank you!
 
Solution
Tradesman1
Well they they didn't really help you any at all, you are trying to mix 1066 and 1600 DRAM for 1 thing, and there are no guarantees when mixing any packages of DRAM, even if they are the same same exact model...you could try raising the DRAM voltage up + 0.075 or so, but not sure you'll ever get full stability, sorry :(
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
Hi there hackifier,

Taking into account the things you've tried, I would say this sounds a lot like a memory related issue.

What do you mean by removing the other frequency? Did you remove both RAM sticks?

I believe it would be nice to try running your system with just a single RAM stick in different ports. In case the issue persists, try another one. That way, you will be absolutely sure if it is RAM related or not.

Cheers,
D_Know_WD :)
 
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H

hackifier

Reputable
May 14, 2014
13
0
4,510
Thank you for your reply.

What i meant by that is i tried runnung my PC with two RAM sticks of the same frequency. I am starting to think this could be a driver conflict issue. I agree with you this does sound like a memory issue but it would supprise me that all 4 ram sicks broken!


Do you think driver conflict could cause such an issue?

Thanks for your help
 
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H

hackifier

Reputable
May 14, 2014
13
0
4,510
Yes that's exactly it. 2 X 4Gb of G.Skill and 2 X 4Gb of Kingston

Model # for G.Skill= F3-12800CL8D-8GBXM
Model # for Kingston=KVR1066D3N7/4G

I couldn't find the exact model for the Kingston RAM, It was given to me as a gift! But newegg helped me on this one.

Thanks again
 
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Tradesman1

Tradesman1

Legenda in Aeternum
Jun 5, 2013
67,883
40
126,960
Well they they didn't really help you any at all, you are trying to mix 1066 and 1600 DRAM for 1 thing, and there are no guarantees when mixing any packages of DRAM, even if they are the same same exact model...you could try raising the DRAM voltage up + 0.075 or so, but not sure you'll ever get full stability, sorry :(
 
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