PC doesn't entirely shut down

techdeck12

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Jan 29, 2015
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Hello,

I recently transferred all of my components to a new PC case. One issue I had was that the reset button didn't work. A CMOS reset was able to fix that.

However the next issue that's not fixed is that when I press the power button, the PC goes through normal shutdown process, but doesn't turn off completely. The CPU and case fans slow to a low rpm and the "on" light of the case remains on.

I tried looking through the BIOS and Windows 10 power settings to find the cause, but so far no luck. Before I switched PC cases, everything worked normally in the old case, so I'm wondering if the new case is the main variable.

Other info: the debug led on the mobo indicate a cpu issue. I have a skylake cpu overclocked. I don't know if that helps.

Thanks for any advice.
 
Solution
No, not hibernate. It's a specific setting that needs to be unticked. When you go in to Power Options and where you can customize your selected power option, it's at the bottom. There's 2 or 3 options that can have a tick (check mark) beside them. The one that has Windows logging a memory of your most used programs for faster start up needs to be un-ticked.

A quick Google search of "Windows 10 PC Not Completely Shutting Down" will lead you in the right direction. My PC did the same; fans, motherboard lights, GPU lights etc still received power even though the keyboard, mouse, and monitors turned off. The reset buton didn't do anything and I had to "hard crash" the PC. Looking this up fixed it for me completely.
Sounds like the Power Button is set to Go To Sleep, and that would be a setting in the BIOS.
Why aren't you using the Windows icon to select Shut Down?
You may also want to recheck the header connections for the Reset Button and Power Button on the case to the motherboard.. sounds kinda weird.
 

Belphegore

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Mar 27, 2016
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I had this same exact issue. Turns out it's a Windows 10 setting. It's under your Advanced Power options. There's a setting that says something to the effect of keeping a memory of your most used programs so that Windows can boot up faster. Untick it.

I'd be more specific but I currently have no access to the exact pathway.
 
Hmm..

A new case shouldn't change anything. The power button is simply a switch.

I don't know why this would change but see what the POWER BUTTON is set to under "Power Options".

*I would verify the front buttons are connected to the motherboard properly. I can't think of a reason they would NOT be, but this is a weird problem.

**I would also double check all the other wires. The only thing you apparently did was reassemble the connections so only the connections should have changed.
 

techdeck12

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Jan 29, 2015
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Belphegore, are you talking about hibernate?

Photonboy, I checked the power button settings. It's set to shut down. I definitely checked all the connections and re-did the front panel connectors. I don't think it's hardware. I'm playing video games through my graphics card and everything.
 

Belphegore

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Mar 27, 2016
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No, not hibernate. It's a specific setting that needs to be unticked. When you go in to Power Options and where you can customize your selected power option, it's at the bottom. There's 2 or 3 options that can have a tick (check mark) beside them. The one that has Windows logging a memory of your most used programs for faster start up needs to be un-ticked.

A quick Google search of "Windows 10 PC Not Completely Shutting Down" will lead you in the right direction. My PC did the same; fans, motherboard lights, GPU lights etc still received power even though the keyboard, mouse, and monitors turned off. The reset buton didn't do anything and I had to "hard crash" the PC. Looking this up fixed it for me completely.
 
Solution