Trouble with loading webpages on HP pavilion all in one

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Pembo_

Commendable
Aug 11, 2016
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1,510
Hi,
I have the latest hp pavilion all in one 24" i7 model. My problem is that I can connect to the internet and it says connected but it won't load google chrome or Microsoft edge or outlook. Sometimes it works and usually after a restart it works but then 10minutes later it stops working. Please help, if you need me to explain more please be specific :). Btw I was not sure where to post this so if it is in the wrong place please help me.
 
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Pembo_

Commendable
Aug 11, 2016
15
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1,510

No message comes up, it's just stuck loading over and over, the ring in chrome doesn't even go blue it just stays grey.
 
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The Paladin

The Paladin

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Oct 5, 2016
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www.texastandyrestorations.org
, have you tried right click on your network icon, going to network and sharing devices, then change adapter settings, right click on network device, select properties, double click on TCPIP V4 and enter in the DNS box (x) use the following DNS server address and enter in first set 8.8.8.8 and alternate DNS 8.8.4.4 press ok, then under properties, press ok to close that one, right click on adapter, select disable, wait 15 seconds, (until it says disabled) then right click and select enabled

close all windows and especially your web browsers then open it again...what does it do now?
 
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Pembo_

Commendable
Aug 11, 2016
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It is still doing the same thing. However there is a pop up in the bottom right saying navigation to the webpage was cancelled (it popped up even before I opened a web browser) and I can't close it.
 
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The Paladin

The Paladin

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Oct 5, 2016
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if you open a CMD window (open search type CMD and select it)
type: ping 8.8.8.8
what is the result? should get something like this; ( the time= is the important one)

C:\Windows\System32>ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=32ms TTL=45
Reply from 8.8.8.8: bytes=32 time=30ms TTL=45
Reply from 8.8.8.8: bytes=32 time=32ms TTL=45
Reply from 8.8.8.8: bytes=32 time=31ms TTL=45

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 32ms, Average = 31ms

 
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Pembo_

Commendable
Aug 11, 2016
15
0
1,510


Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=8ms TTL=58
Reply from 8.8.8.8: bytes=32 time=8ms TTL=58
Reply from 8.8.8.8: bytes=32 time=9ms TTL=58
Reply from 8.8.8.8: bytes=32 time=9ms TTL=58

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 9ms, Average = 8ms

 
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P

Pembo_

Commendable
Aug 11, 2016
15
0
1,510


Yes I tried Microsoft edge and I had the same problem.
 
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P

Pembo_

Commendable
Aug 11, 2016
15
0
1,510
I just tried going to google and it worked. However any other site does not work at all. This is strange, please help

Edit: google searches load as well, but I try to click on one of the options and the loading occurs again
 
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