"COM Surrogate has stopped working" error in Windows 7 64 bit

vijay_001

Distinguished
Sep 21, 2011
330
0
18,790
I have this laptop with i3 5005U and intel 5500 integrated HD graphics
4+4 GB DDR3L RAM
Installed Windows 7 Pro 64 bit.

But when I view pictures in windows photo viewer and exit the viewer, I get this warning -
"COM Surrogate has stopped working"

How do I get rid of it?

(I installed the Version: 15.40.28.4501 for intel HD 5500 released in 8/12/2016)
 
Solution
I did the following and the COM surrogate problem seems to be solved (at least for now).

1. Rolled back my HD 5500 driver back to Version - 15.40.10.4300 (very old)
2. Installed Service Pack 1 for Win 7 64 it.

vijay_001

Distinguished
Sep 21, 2011
330
0
18,790
I did the following and the COM surrogate problem seems to be solved (at least for now).

1. Rolled back my HD 5500 driver back to Version - 15.40.10.4300 (very old)
2. Installed Service Pack 1 for Win 7 64 it.
 
Solution