RAM sticks not working

Michael_475 · Nov 27, 2016

Hey so I fixed my computer and it turned out to be a RAM problem. I can only run one stick and not two or else the display and USB port won't work. I've updated the BIOS and still nothing.

Tradesman1 · Nov 27, 2016

What mobo, CPU and model of the DRAM?

Michael_475 · Nov 28, 2016

I have a MSI Gaming m5 z170a, i7 6700k, 2x8 GB Corsair LPX Vengeance. Right now i'm using my computer with one ram. Should I go back to the stores and exchange it for a 1x16 Gb?

Tradesman1 · Nov 28, 2016

Have you tried the sticks in slots 1-2, if they are OK there you may have a channel problem

Michael_475 · Nov 28, 2016

Like one stick in slot 1 and one stick in slot 2? Aren't both of those slots registered as A so it would only register one ram stick?

Tradesman1 · Nov 28, 2016

It will register as being in single channel modde with both in the same channel, but if all DRAM is seen and usable, then it's indicative of a channel problem, which could be Cooler too tight in a corner or side, bent pins in the socket, or a channel failure of the mobo

Michael_475 · Nov 28, 2016

I actually have concerns about bent pins, would there be any other affects besides having only one usable ram stick?

Tradesman1 · Nov 28, 2016

Yes, can affect a lot of different things

Michael_475 · Nov 29, 2016

Okay, sorry for the late reply, I got super busy with computer science homework. As of right now, i'm able to use a ram stick in slot 1 and in slot 2. I just can't use two different channels, is it okay to use my computer like this? Window 10 registers 16 gigabytes.

Tradesman1 · Nov 29, 2016

It will run OK yes, in singe channel mode. Did you check the socket for bent pins and the loosen, snug down the cooler ?

Michael_475 · Nov 29, 2016

I haven't checked if the cpu pins are bent yet, i loosened the screws on the cooler. So what's the difference between single channel mode and dual channel mode? I'm running Ryse Son of Rome right now and my computer seems to be working completely fine

Tradesman1 · Nov 29, 2016

Up to 10-15% in DRAM performance

Michael_475 · Nov 29, 2016

I guess i'll sacrifice the speed, computer is working completely fine except for that problem. I don't want to mess around and screw something up, thanks for the help

Tradesman1 · Nov 29, 2016

No worries

Michael_475 · Nov 29, 2016

Actually last question :S, would you personally replace your cpu if you think it's the CPU's bent pin that the dual channeling is not working. Even though the computer is working completely fine, besides having to use single channeling?

Tradesman1 · Nov 29, 2016

With a Z170, it's the pins in the socket which means replacing the mobo, rather than the CPU. Getting an RMA on the mobo is hard, as most all manufacturers blame bent socket pins on the user (why I always suggest checking the socket before buying or if mail order, film opening the delivery box, mobo box and checking the socket, then you have proof it arrived that way. If me, I'd replace the mobo as I use large amounts of DRAM in all my rigs and need all channels operating

Michael_475 · Nov 30, 2016

Okay, but I only got 16 gigabytes of ram when i really only need 6, the price difference between 8 and 16 gigs was like 10 bucks on Black Friday. In this case i'm going to just keep everything and pray there's nothing wrong.

Tradesman1 · Nov 30, 2016

Sounds like a plan, C U

RAM sticks not working

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Commendable

Legenda in Aeternum

Share this page