1TB WD elements ext HD not showing up on devices or computer

Ruch2016 · Nov 29, 2016

Hi
My computer with Ext HD plugged in was shaken due to somebody pushing the table and after that the Ext HD is not showing up on the My Computer though a light blinks off and on on it after plugging in. Plz HELP

JaredDM · Nov 29, 2016

This is one of WD's USB native drives which has no SATA port. I'm afraid that if it's not recognized now it'll need professional recovery. You can't even hope to accomplish anything by removing it from the case (although I'm sure someone's going to suggest that after I post this).

Hopefully the issue is just related to bad sectors or some minor firmware corruption caused by the movement while it was running. In such a case the cost for pro recovery may only be $300-500. If one or more of the read/write heads have failed then you'd be looking at $650+.

Where are you located? Perhaps I can recommend a place that's not too far away from you.

Ruch2016 · Nov 29, 2016

Surrey, BC Vancouver

JaredDM · Nov 29, 2016

If you want to stay within Canada and not ship to the USA (I know shipping is expensive between us) then I'd recommend you send it out to Recovery Force in Guelph, ON. No the closest I realize, but their prices are very good and I know the owner/lead tech there does very good work and is honest.

I'm afraid I don't know of anyone off the top of my head who is very close to Vancouver.

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1TB WD elements ext HD not showing up on devices or computer

Ruch2016

Commendable

JaredDM

JaredDM

Honorable

Ruch2016

Commendable

JaredDM

Honorable

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