My laptop suddenly developed a network problem, I've tried everything.

RdyRose

Commendable
Nov 12, 2016
3
0
1,510
So I was gone for a week on vacation and when I came back, my laptop internet suddenly doesn't work and I can't find a solution anywhere.

At first my internet wasn't working on any device so I called my provider and they said it was working fine and had me do a few small things like change my password, the problem appeared to be fixed but 2 minutes after I hung up it wasn't working again, I eventually gave up and turned off my laptop and the internet started working on my other devices again.

So I discovered that my laptop was killing my wifi, every time it was ask iff the internet was fine, every time it wasn't on nothing on the internet worked. I took it to a different house with different internet and it was the same problem, so I know it's my laptop and not the internet.

The problem im having is that nothing internet related it's working MOST of the time. I get server unavailable pages, server timed out pages, steam cant open, but occasionally without doing anything I'll get google to finally open, then it'll time out again. Everything on my end says I'm connected and that it's working properly yet I'm not getting internet. Both wireless AND wired aren't working right.

I've tried dns things, cmd things, all drivers are updated, windows 10 is updated, I've uninstalled my drivers and re downloaded them, Firefox is updated, I've tried different browsers, I've tried firewall things, no virus were found; I literally have tried everything. Unless anyone else has any suggestions I'm going to have to take it in.

I'm using an MSI QL62 6QF laptop, it's maybe only a month old, intel network adapters.

Any thoughts?
 
Solution
depending on your router you can see the bandwidth a wifi device is using, you could see if it is hogging the bandwidth. even though not letting you access the internet, which would smell like malware or virus. I would run adwcleaner and see what it finds https://toolslib.net/downloads/finish/1/

Treehuggin

Commendable
Nov 29, 2016
8
0
1,520
I'd still trying changing channels on the router to other end of the spectrum or even trying to connect it to a different band (if you have dual-band router).
Did you check if any apps use up the Bandwith with Resource Monitor? (resmon.exe in Win7+)
Other than that, as mentioned before, scan for malware and... see a priest?
 

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