nVidia Graphics Card not connecting to my monitor

Spiralio · Nov 30, 2016

I recently bought a brand new nVidia ASUS GeForce GTX 1060. I plugged it in, and my monitor would not turn on. It was stuck on the sleep mode orange light. I tried installing a different driver, and it did not work as well, and gave me the same orange light. I bought a brand new 500W power supply for the driver, but still no show. I tried uninstalling my built-in Intel 530 display driver, however it did not help. Safe mode will not work either when the graphics card is plugged in.

Computer Specs

Windows 10 Pro

- Manufacturer: Acer
- Model: Aspire TC-710
- Processor: Intel Core i5-6400 CPU @ 2.70Hz 2.71 GHz
- Memory: 8.00 GB
- System Type: 64-bit Operating System, x64-based processor

Any help would be appreciated!

Obakasama · Nov 30, 2016

Silly question: With the GTX 1060 installed, you are connecting the monitor cable to the graphics card's ports, right?

General disclaimer: Some pre-built PCs have locked BIOS preventing hardware changes.

Waffle: Is there another PCI-E slot you can install the card into?
Have a look in the BIOS options to see if you need to manually select the PCI-E slot as the primary display. Most motherboards should do it automatically with a graphics card installed.

On current information I'm leaning towards either a faulty graphics card or locked BIOS (though I haven't come across Acer's having a locked BIOS yet).

Spiralio · Nov 30, 2016

Thank-you for the response

1. With the GTX 1060 installed, I cannot get an output no matter where I connect my monitor to.

2. There is no other PCI-E slot

3. I've tried my BIOS however it does not give me supervisor/administrator access. I tried enabling a supervisor password, but still nothing.

Obakasama · Nov 30, 2016

1. So not even BIOS screen with graphics card installed and monitor cable plugged into graphics card? But boots to Windows with no graphics card and monitor cable plugged into motherboard ports?

2. Unfortunate, as it would be a way to check whether the graphics card is working or not. Only another functioning PC would provide evidence for now.

3. Strange. I can only think of clearing CMOS and allowing the BIOS to revert to its default settings to see if that provides a measure of accessibility. You may need to consult the motherboard manual for this.

ddferrari · Nov 30, 2016

Did you actually provide power to the 1060 directly from the power supply? It won't run just by plugging it into the PCI slot.

Does your monitor have an input selector in the menu? It may not have auto-detect. You should reconnect your monitor back to the mobo to get it powered up again, then see if you can tell it which input to use (ie DVI). At that point it will go blank again... then hook up the monitor to the chosen input and to the 1060 and see if it wakes up.

Spiralio · Nov 30, 2016

Thank-you Obakasama and ddferrari for the response!

1. I will try to plug it into a different computer, but I am pretty sure that it will work well, since no matter what graphics card I plug in, it does not work.

2. As I mentioned in #1, I'll try on a different PC.

3. I will try clearing my CMOS.

4. Yes, I did provide power to the GTX 1060.

5. I'll try that.

gokul36 · Dec 1, 2016

Looks like a Power Issue. You need More power. Buy an 750w PSU. That what an Orange light indicates.

ddferrari · Dec 1, 2016

gokul36 :

You're kidding, right?

The orange light the OP is referring to is on the monitor- which has its own power supply and dosen't go through the computer's power supply.

gokul36 · Dec 1, 2016

ddferrari :

Was referring CPU not monitor

Spiralio · Dec 1, 2016

The orange light is in fact on the moniter. There is a white light on my GTX indicating that there is power, and that it is properly connected. The fans run smoothly, and the computer boots up, however there is NO display.

ddferrari · Dec 2, 2016

gokul36 :

ddferrari :

Was referring CPU not monitor

Who said anything about the CPU? You're clueless.

Obakasama · Dec 2, 2016

Any luck yet, Spiralio?

Another thought: Have you got many peripherals attached to the PC? I had an issue where if a peripheral was plugged into a particular USB port my PC wouldn't boot.

gokul36 · Dec 2, 2016

ddferrari :

gokul36 :

Who said anything about the CPU? You're clueless.

If u hav better solution...Help him. Don't waste my time.

ddferrari · Dec 2, 2016

Spiralio :

Have you considered that you may just have a bad cable? Which type of connection are you using- DVI, HDMI, Display Port? If a different, similar cable doesn't work and your monitor has more than one type of input, I would try one of the other input types instead.

Spiralio · Dec 3, 2016

1. Tried resetting CMOS, nothing.

2. I have HDMI, tried a different cable and monitor already, nothing.

Will try calling Tech Support tomorrow.

Obakasama · Dec 3, 2016

Good luck with the call.

I have to admit, at this point I'd be fearing a locked BIOS.

demyansk · Dec 3, 2016

Once you find the answer, get back to us, by the way, did it work at one time? I always take a step back, take a few minutes and just analyze the situation. What about some of the diagnostic software out there? But then again you can't see the screen. Hope it goes well

Spiralio · Dec 3, 2016

I did not mean to choose that as the solution :/

EDIT: Thanks for removing that

nVidia Graphics Card not connecting to my monitor

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