new HDD issue

remettoomas

Honorable
Apr 9, 2012
8
0
10,510
I installed my new GPU drivers, the 16.11.5 version ones and now my HDD is either failing or something has gone bad.

I went away for approximately an hour after installing the drivers, came back to see that the desktop was laggy as hell, so I restarted the PC. Ever since then, the 1TB HDD of Western Digital Blue is not booting up, so right now I'm using my old HDD to use the windows with wrong drivers.

If both of the HDD's are plugged in, the PC refuses to boot, it just sits at the windows 10 loading screen and my computer has HDD activity, but it doesn't boot (waited approx. 30 minutes).

If only the old HDD is plugged in, the computer boots up and works.
If only the new HDD is plugged in, the computer sits a while on the BIOS screen and then tries to boot up, giving the error of 'insert boot device and press any key'.

Things I've tried:
chkdsk (boot up with old hdd, plugged in new hdd and did chkdsk)
changing boot order

Any help, please?
 

BadAsAl

Distinguished
With both plugged in, can you go to the boot selection screen and choose to boot from the working drive?
If you can boot, then I would run CrystalDiskInfo on the 1TB drive and see if it gives any warnings.
Also, I would run Seatools for Windows on the same drive, do the short tests, if no errors then run the long tests. Any errors means the drive is failing.
If it passes all tests then it is likely something got corrupted and we need to troubleshoot further.
 

remettoomas

Honorable
Apr 9, 2012
8
0
10,510


I can't boot from the 1TB HDD, it just hangs on the windows 10 loading screen.
 

BadAsAl

Distinguished
The idea is get the computer booting with the working drive (your old drive). Either have the 1TB attached as well, or connect it after it boots like you said you did it before.
Then run the tests on the 1TB while the computer is running from the old drive.
Sorry if I wasn't clear.
 

remettoomas

Honorable
Apr 9, 2012
8
0
10,510


If I plug in the 1TB while the computer is working, it'll not pop up either in the 'my computer' or device manager, but I can see it clearly in BIOS.
 

BadAsAl

Distinguished
Is that SATA port set to Hot Plug in the BIOS? If not it won't see the drive if you plug it in after Windows loads. You can try setting the SATA port to Hot Plug and then see if Windows sees it.

Do you have a USB enclosure to put the 1TB in and connect it to your machine while it is running?
Or you can create a bootable CD/USB of Seatools for DOS and test the drive this way.
 

remettoomas

Honorable
Apr 9, 2012
8
0
10,510


I can't seem to find it in my UEFI BIOS (970 Pro Gaming/Aura). I do not also have a USB enclosure unfortunately. Should I just RMA the HDD or do you have any more solutions?
 

remettoomas

Honorable
Apr 9, 2012
8
0
10,510
Ok, I tried to use WD DOS Diagnostic thingy from their website, made a bootable USB with it, only plugged in the faulty HDD and it gives the following error: 'An operating system wasn’t found. Try disconnecting any drives that don’t contain an operating system.'

I forgot to mention that the HDD is/was exactly one month old.
 

remettoomas

Honorable
Apr 9, 2012
8
0
10,510


I got it burned on a CD. Ran it for about two hours while it says 'it will approximately take five minutes' and nothing happened. I noticed that the post screen doesn't hang with the drive attached anymore, so I booted my old HDD into windows while the faulty HDD was attached, and it shows the device in device manager and in disk management. The disk management shows it has 931,39GB of unallocated data and it went from 'unknown' mode to 'basic', but doesn't show up under my computer.

// Alright so I assigned a drive letter to it, now it shows up under my computer but doesn't show the disk size or something, I'll try to run the WD Diagnostic tool on it now in Windows.
https://i.gyazo.com/945bab1d3615ce89d8393391b863a02e.png

// Didn't work. Tried to install a new windows on the drive, it just hangs at Windows setup. I guess I'll be sending it in for an RMA.