Razer kraken pro mic not working at all.

salsichinha

Honorable
Jun 16, 2013
13
0
10,510
Hello, i just bought a Kraken Pro headset, and my microphone is not working.
Everything is set correctly on my control panel, but the mic just not give any signal.
I noticed that whenever i mute/unmute, it makes a quick noise but nothing else.

It'st worth mentioning its not working on my phone or ps4 either.

Is the microphone broken?
 
Solution
The Kraken pro should have come bundled with an audio splitter like the one pictures with the wires:
3.jpg

Which means that as it is, the 3.5mm jack without the splitter should work with any phone. If its not working with your phone, you should RMA it. * The splitter needs to be used when you connect the headset to the desktop environment.

Mind you, your full system's specs are yet unknown. Please list them as:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Peripherals/Audio equipment:

Lutfij

Titan
Moderator
The Kraken pro should have come bundled with an audio splitter like the one pictures with the wires:
3.jpg

Which means that as it is, the 3.5mm jack without the splitter should work with any phone. If its not working with your phone, you should RMA it. * The splitter needs to be used when you connect the headset to the desktop environment.

Mind you, your full system's specs are yet unknown. Please list them as:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Peripherals/Audio equipment:
 
Solution