Need help/advice on whether or not I should upgrade due to recent issues.

foxflyer

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Apr 4, 2011
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18,510
Just as a heads up, this troubleshooting template came from /r/buildapc. I wanted to post here as well because if there's no posts after the OP, it gets buried and probably never looked at.

What is your parts list?
https://pcpartpicker.com/list/qjpQcc (Yes, I know the PSU is extreme overkill, this was before I found PCPP and overestimated.)

Describe your problem. List any error messages and symptoms. Be descriptive.
I recently replaced my XFX Radeon R9 290X with an ASUS GeForce GTX 1070. I did not replace any other part in my computer when I replaced my card. The night before the card was delivered, I uninstalled all AMD drivers and software except the Raptr app that came with the package they give on their site. I also downloaded the latest Nvidia drivers just to make sure I had them if I needed to install them right away.

The day the card was delivered (Monday), I installed it and booted up my computer fine. When Windows booted up and everything was loaded in, I installed the software that was on the CD that ASUS included with the card, but not the driver on the CD because I already had the latest drivers already downloaded, but not installed. At the end of installing from the CD, it asked me to restart the computer to finish installation. When I did that, and when the computer restarted, the computer blue screened with the code "SYSTEM_PTE_MISUSE". The computer restarted automatically and said that Windows did not start up properly. I just clicked start Windows 10 to begin the startup again and it blue screened again with the same message. When the computer restarted again, I made it restart in safe mode to install the drivers, restarted again and it booted up fine.

Tuesday afternoon after coming back from class, I booted up my computer again, it booted up fine until I hit the login screen and blue screened again, but this time with the code "Page fault in nonpaged area", it restarted and then booted up perfectly fine. Just to see how much better my system was now that I purchased a new card, I ran the 3DMark demo from Steam and noticed that everything ran smoothly until I hit the CPU test and it chugged at ~15fps, better than before when it went at 5 before, but still not very good. I didn't change my CPU, so I didn't really expect the best to come from that.

After that, I logged into Uplay to play Watch Dogs 2, because a code came with the card from Newegg. The game ran perfectly at 60fps (limited to) with no issues whatsoever for a few hours.
The next day (Wednesday/yesterday) I played Watch Dogs for a couple hours again after school, until a few friends and I decided to play Overwatch. Before I purchased my new card, Overwatch ran smoothly at 60fps, again limited by the settings, but when playing with the 1070, it dipped down to 40fps and it felt like there was graphics lag. It wasn't internet connection problems, because my ping never skyrocketed and stayed steady around 20-30ms. The game just felt sluggish, like my movements required extra work, if that makes any sense.

After we became bored of that for whatever reason, we decided to play The Division. I looked at all the settings with The Division and noticed all the Nvidia specific settings like shadows, etc. Went to start to play and everything seemed to go well for about 15-30 minutes. After that, the voice chat program we use, Discord, started acting odd. It would act like there was a connection problem, but after checking my connection, there were no issues whatsoever on that end and when I alt-tabbed out of the game, everyone's voices came through clearly. If I stood still in an area, the distortion went away partially, but if I moved again, it came back. After about 20 more minutes of playing like this, the game started to stutter more, there was a couple times where my character in the game would continue moving in the last direction I was moving in for about 5-10 seconds. After 10 more minutes of that, I couldn't handle it anymore and just logged off.
List anything you've done in attempt to diagnose or fix the problem.

After gaming on Wednesday, I followed the recommendation of one of my friends and decided to reseat my card, also making sure to screw the card into my case, just to make sure that it wasn't coming loose for whatever reason. I also reseated my memory and cleaned the area just in case there were any issues with that. I double checked my Nvidia Experience app to see if there were any updates needed for drivers or anything and everything seems to be up to date. I also checked to see if there were any CPU/chipset driver updates from Intel, which came up negative, I had the latest ones. When playing the games, in order to try and fix the issues while I was playing, I tried using the ASUS program that came with the card "ASUS GPU TweakII" and set it to OC Mode to try and get a little performance, if that was what was needed. I had no problems with my 290X, I don't really think I really needed the extra boost, so I was skeptical. That didn't seem to help either though.

Provide any additional details you wish below.
When playing the games I mentioned, the temperatures of the card never went about 45 degrees Celsius. These are the temperatures I recorded in Speccy while playing: http://i.imgur.com/rufnaNW.png When checking the Task Manager while playing, my CPU percentage was topped out at 100% as well as my C:/ drive (the 1TB Spinpoint, purchased 2011), even though the game is installed on a different drive, in my case the D:/ drive (the Seagate drive purchased around 2013).

If there are any details I am missing regarding my build or any information I might have missed while trying to gather it, please let me know and i'll try and update this post or reply with the information. I am thinking about upgrading my CPU to the i5-6600k, which requires a new motherboard and RAM, which is an investment I don't want to make if that is not the issue.

Thank you.
 
Solution
Besides downgrading GPU drivers, there are other things to try out as well.
E.g
Uninstall some of the latest Windows updates.
Uninstall GPU drivers and perform a new clean install of the GPU drivers.

Though, the best fix would be making a clean install of Windows.
1. Install Windows.
2. Install MoBo drivers.
3. Install GPU drivers.
4. Run GPU benchmarks (e.g Unigine Heaven or Unigine Valley).
5. After that game some to verify the stability even further.

And that point onwards, keep tabs on applications you install that might interfere with the GPU.

For GPU OC, use MSI Afterburner instead (works on any GPU, not only on the MSI GPUs).
link: https://www.msi.com/page/afterburner

Aeacus

Titan
Ambassador
Since you typed a nice wall of text (which i read all of it), i'll jump in and try to help you out.

Your problem seems to be more of a software issue than a hardware issue.
For example, the "SYSTEM_PTE_MISUSE" BSoD is mostly caused by the incorrectly configured, old, or corrupted device drivers.

For an easy thing to try out, downgrade your GPU drivers by one version. Reason for that is because not always the latest Nvidia drivers will play nicely with your hardware.
 

foxflyer

Distinguished
Apr 4, 2011
22
0
18,510


Thank you for the suggestion. I will roll back and see if that helps anything. So far there hasn't been a BSoD since the day after I posted, but I haven't really had the time to play anything either. Hopefully things will resolve themselves after that.

Sorry about the huge wall by the way, I wanted to make sure that everything I could remember was covered just in case it might have mattered when trying to troubleshoot this.

Thanks again.

 

Aeacus

Titan
Ambassador
Besides downgrading GPU drivers, there are other things to try out as well.
E.g
Uninstall some of the latest Windows updates.
Uninstall GPU drivers and perform a new clean install of the GPU drivers.

Though, the best fix would be making a clean install of Windows.
1. Install Windows.
2. Install MoBo drivers.
3. Install GPU drivers.
4. Run GPU benchmarks (e.g Unigine Heaven or Unigine Valley).
5. After that game some to verify the stability even further.

And that point onwards, keep tabs on applications you install that might interfere with the GPU.

For GPU OC, use MSI Afterburner instead (works on any GPU, not only on the MSI GPUs).
link: https://www.msi.com/page/afterburner
 
Solution