Anyone know something?

Solution
Usually when the serial number is not recognised, either you entered some wrong numbers/letters, or you are using the wrong Toshiba website for the country or region that your laptop was originally purchased in.

For example, if your laptop was purchased outside Europe but you use the Toshiba Europe website, it's serial number will not be recognised. You have to use the appropriate Toshiba website.

Choose the appropriate region/country here: https://www.toshiba.co.jp/worldwide/region/

You'll find them on the Toshiba website which serves your country or region.

Enter the serial number of your laptop if there's a box to enter it, that's the best & easiest way of making sure you get the correct drivers for that model.

You'll find serial number underneath your laptop on a sticker.
 

AkisN

Commendable
Dec 2, 2016
2
0
1,510


i already but my serial number i cant find it :/
 
Usually when the serial number is not recognised, either you entered some wrong numbers/letters, or you are using the wrong Toshiba website for the country or region that your laptop was originally purchased in.

For example, if your laptop was purchased outside Europe but you use the Toshiba Europe website, it's serial number will not be recognised. You have to use the appropriate Toshiba website.

Choose the appropriate region/country here: https://www.toshiba.co.jp/worldwide/region/

 
Solution