RX480 8GB Random black screen/Crashing Help

sneakyspider12

Commendable
Jul 25, 2016
13
0
1,510
So, for about a month or so my screen will sometimes go black, and not go back to normal. The sound will stutter for about a second and then will go mute.

I have tried waiting but it never comes back. I have to hold the power button and force reboot.. It's not my monitor because I've tried another monitor to see.

This problem is completely random as to when it'll happen. I hadn't seen it happen in a couple weeks until this morning when I was playing overwatch. It's not just gaming when it happens, sometimes I'll be skyping my friends and then my screen will go black and I stop hearing anything.

It's a scary problem because I can't afford to buy another GPU at the moment and other than this problem, it's been perfect. I don't think its a heat issue, my GPU stays around 50 Celsius or lower.

I've tried rolling back drivers, the problem persists. I've tried changing my Global Wattman to make my fans more powerful and keep temperatures down but even lower temperatures do not help.

I'm using windows 10 and the AMD FX-8320 Vishera 8-Core 3.5 GHz processor.

Any help will be appreciated. Thanks <3
 
Solution

I'm pretty sure it's a driver issue related to the "Wattman" component that has been giving a number of AMD GPU owners some problems lately. To check this is indeed the problem, uninstall the Crimson driver completely and revert to 16.7.2 (which is a WHQL driver). You can use AMDs driver uninstaller to make sure it's properly removed.
http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx...
Your PSU is obviously more than sufficient. You could try increasing the power slightly:

1. Right click anywhere on your desktop and select AMD Radeon Settings.
2. Click the "Gaming" tab
3. Click "Global Settings" tab
4. Click "Global Overdrive" tab
5. Adjust "Power Limit" slider to, say, +20% (don't adjust "GPU Clock" slider).

Probably won't help, but worth a try.
 

sneakyspider12

Commendable
Jul 25, 2016
13
0
1,510


I tried it this morning. My computer has crashed twice since then. I honestly don't know what to do. Every time it crashes it says: "Default Wattman settings have been restored due to unexpected system error."

Please help. I'm really worried about this.
 

I'm pretty sure it's a driver issue related to the "Wattman" component that has been giving a number of AMD GPU owners some problems lately. To check this is indeed the problem, uninstall the Crimson driver completely and revert to 16.7.2 (which is a WHQL driver). You can use AMDs driver uninstaller to make sure it's properly removed.
http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
http://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Crimson-Edition-16.7.2-Release-Notes.aspx

If your system is stable under 16.7.2 you'll know for certain it's driver related.


 
Solution

White_King

Prominent
May 2, 2017
2
0
510



I have the same problem 1000w PSU new card, clean driver installation, MSI and AMD, same black (and once a White) screen. and other weird problems while gaming league of legends on low, my mouse freezes by half a second randomly and stuff.

 

Did you just upgrade to that new Windows 10 "Creators Update"? That's been causing a lot of problems for many. I, for one, have to reinstall my GPU driver on an almost daily basis, since Windows seems to keep telling me that certain GPU features aren't available. This is still faster than reinstalling Windows from scratch, but I'm pretty sure this is what I need to do to return to normal.