Segate Hard Drive Not Working

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Heshanth Rasalingam

Honorable
Jun 9, 2013
28
0
10,530
Hello,

I own a Segate Backup Plus Portable Drive, and as of recently it has stopped working. I've tried multiple systems and operating systems but I have yet to find one that works. This drive uses a USB 3.0 Connection and using a USB 2.0 Port does not solve the issue either. The hard drive has the white light (this is usual), and is detected and is shown up. However, there is no information displayed about the device and it can not be accessed even when using utilities such as Disk Management (on Windows) and Disk Utility (on Mac OS X).

I only discovered this issue after trying to save a .txt file to it. I've used this drive on the following operating systems (in order): Mac OS X El Capitan, Windows 10, macOS Sierra, and Windows 7.

I would appreciate if I don't have to format this drive, this drive was supposed to be a backup drive for all the times I had to reformat my old hard drive. It contained a lot of important documents and some old pictures that I have no where else. It was dumb of me not to back up these, but I guess there's little to do now.

I would appreciate any help the community has and any resolutions to this problem.

Thanks,
Heshanth
 
Solution
corroded
Experience with those... They are terminally misused.

They are meant to be plugged in and copied to, then unplugged and put away until you want to add/read/remove from them.

IF they are plugged in and left plugged in as an active drive, either an archive music dump, photo repository, or other quasi active usages.... They die a quick death.
They (and I've not seen a brand difference) do not seem to put as much into the circuit board interface to help with longevity of the device like is done with the full sized external drive which have external power supplies.

Just a warning to people. I've seen too many people rely on the cheap 1TB "portable" drives
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Heshanth Rasalingam

Honorable
Jun 9, 2013
28
0
10,530
Well while I was trying to getting it to work, I left in for about 10 minutes and one of my partitions showed up. After 30-45 minutes? (Not sure, left computer just on and idle) my primary partition was able to be read by the computer and I could access all the contents.

I'm in the process of backing up anything and EVERYTHING important.

If you have this same problem, good luck and I hope you get your drive fixed :)
 
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corroded

corroded

Splendid
Sep 5, 2011
2,859
0
21,960
Experience with those... They are terminally misused.

They are meant to be plugged in and copied to, then unplugged and put away until you want to add/read/remove from them.

IF they are plugged in and left plugged in as an active drive, either an archive music dump, photo repository, or other quasi active usages.... They die a quick death.
They (and I've not seen a brand difference) do not seem to put as much into the circuit board interface to help with longevity of the device like is done with the full sized external drive which have external power supplies.

Just a warning to people. I've seen too many people rely on the cheap 1TB "portable" drives
 
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