Ps4 pro 4k

Max Lackett · Dec 5, 2016

I bought a ps4 pro intending to use 4k on it. I have a Samsung 60 inch (ku6300) which I'm pretty sure supports the 4k..has a 10 bit panel im reading. And the necessary HDMI inputs. Anyway, on the ps4 pro, both 4k options aren't available. I do have a reciver that goes in-between the two. Could the reciver have something to do with it unsupported?

Herc08 · Dec 5, 2016

Since it is 4kTV, most likely, it is a smart TV. I would try seeing if Netflix is able to stream 4K content. But with that model number, it is a 4k. Are you using the HDMI cables that came with the system or another one?

captaincharisma · Dec 5, 2016

i would make sure when you are on the PS4 pro input the picture mode is set to HDR. i had to do this with my LG 4ktv.

bignastyid · Dec 5, 2016

Max Lackett :

There's a quick way to find out if it's the receiver, bypass it, plug the ps4 directly into the TV.

Shaun o · Dec 5, 2016

Don`t forget that many devices if in between the PS4 pro you have and your 4k tv may not have a Hdmi 1.4 to 2.0 specification port on the device.

That would lead the PS 4 unable or the HDR/ 4K resolution option grayed out in the PS4 system setup options of the console

So like the other poster said I would try a direct connection from the PS4 to the TV.

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