The Epson Updater told me that there was updates to my WF-3620 MF Printer. This included Firmware. It seemed to install OK and no error messages. The problem came about when it restarted. It went through a head cleaning process twice and then shut down. Turned it on again with a message that the heads were blocked and needed cleaning press OK and it repeated. Connected to Windows with USB and the printer was recognised. I tried to put the printer in a fault condition by removing the cartridges but it was unable to recognise they were out.
Could this be one of those firmware updates I have read about to stop using compatible cartridges or is there a failure with the firmware. I have D/L the recovery firmware but no tool to install it.
Help needed.
Could this be one of those firmware updates I have read about to stop using compatible cartridges or is there a failure with the firmware. I have D/L the recovery firmware but no tool to install it.
Help needed.
Facebook
Twitter
Instagram