Harddisk bad sectors causing system crash?

Sujith_Ryuzaki

Commendable
May 29, 2016
8
0
1,520
First of all thank you for taking your time to read this.
I'm new here and this is my first time ever posting. I will try to make this brief and on point.
I've had problems with my system for quite sometime now. At first it was just a few Chrome crashes. But it got worse after that.
My system crashed every time I played a game.
Even for AoE(Age of empires).Later I found out my CPU usage was high due to svchost. So I corrected that.
But still the problem persisted. So I ran sfc(System File Checker). It found some corrupt system files and so I repaired the OS by partially re-installing windows. Now all is said and done, my system was fine for a couple of days. No crashes and such.
And now again, my system started crashing.
I thought I could find out what was causing it by using the bug reports
So I used this program called WhoCrashes. Turns out, the bug reports are not getting saved in my PC. (Whole other problem, let's not get into that for now)
So I manually crashed my PC by playing Dota 2. I went to the Event Viewer and checked the system log for any event recording. It said and I quote "System rebooted unexpectedly"
That wasn't much of use. So I played AoE for a while and as expected, there was a crash.
This time, the log read as "The device, \Device\Harddisk0\DR0, has a bad block"


It's obvious the hard disk was causing the problem, so I ran CHKDSK to fix any bad sectors but to my vain, it got stuck on stage 4 out of 5
Hence, I downloaded Windows Surface Scanner and ran it. And as soon as it began, it reported errors frequently.
All the errors were "Data Error(Cyclic redundancy check)
Checked the Event Viewer for log files and this time as well , the log read as "The device, \Device\Harddisk0\DR0, has a bad block"


I've tried almost everything and I'm really desperate for a solution. So if you guys could help me out, I'd be really grateful. Is my hard disk failing? Is it causing crashes or is there something else that is wrong with my system? How can I fix the bad sectors and to make windows stay away from them?

System Information :
Windows 7 Professional Edition
6GB Ram DDR3
Nvidia 8400GE(Yeah, it's old >.>")
Intel core 2 duo E7500 clocked at 2.93 Ghz
Motherboard model - G41MTES2L

Crash :
This is not a typical Blue Screen of Death Situation.
My screen goes black and there's this buzz sound stuck on a loop and my monitor doesn't receive the input signal after the crash.
I have to restart it everytime.

Additional Information :
My rig is some 5 years old. Now please don't go suggesting to get me a new PC. Because I cannot afford it at this time.
Ran Nortan Utilies to defragment my C drive alone. Because it showed that 50% of my drive was cluttered.
Oh and I am cleaning the insides of my PC tomorrow.

I will provide any and all information required to solve this. Just please help me find a solution.
 
Solution
My PC is back and running smoothly again. Turns out my processor core's were reaching critical temperature.
So I downloaded this program called "Speed Fan" and altered my fan speed. Also, I opened my CPU and cleaned it. And my cooler fan as well. It still reaches hot temperatures but it doesn't crash anymore.
Ordered an Arctic Silver thermal paste as well xD
Thankyou everyone for involving yourself in this!

JaredDM

Honorable
First off, back up anything important from the drive onto something else.

Since the system is still booting, it's probably not that many bad sectors at this point but it'll continue to get worse as time goes on. Your best bet is to clone the drive onto a new hard drive. This ddrescue guide can help you to do just that. If you clone to a bigger drive, you'll just have to adjust your partition table to take advantage of the extra space afterward.

If cloning the drive doesn't hit any errors, then the problem could lie elsewhere such as a bad motherboard or SATA port.
 

Sujith_Ryuzaki

Commendable
May 29, 2016
8
0
1,520
Thankyou for answering on such short notice. I've read the guide you gave me. It says that by cloning the hard drive, I can recover data from bad sectors. But the thing is, all my data is fine, for now at least. So can't I just back up my files into another hard drive? Or is cloning absolutely necessary?
 

Sujith_Ryuzaki

Commendable
May 29, 2016
8
0
1,520


Oh, okay. So about the bad sectors? How can I segregate them? Like, to mark them as not to use by windows? Is there any way to do that?
 
Hi there Sujith_Ryuzaki,

Welcome to the community. :)

Just back up the data stored on the drive, as JaredDM suggested. It could be accessible now, but it could not be in a couple of hours.
After that, you can test the drive with some of these: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
Take a screenshot of the SMART report, upload it to an image hosting website and post the link over here. This would show what is the condition of the drive.

Unfortunately, if there are some bad sectors on the drive, there's nothing much you can do. They would continue to appear until the drive fails.

Let us know how this goes,
D_Know_WD :)
 
We don't really know how bad the drive is. Also, if there's something wrong with some of the component's of the drive (head, arm, etc.) bad sectors would continue to appear.
If the SMART data shows that there's something wrong with the drive, just get another, reliable one and use it as your OS drive. Of course, you can keep that one for storing non important data.

Cheers,
D_Know_WD :)
 

Sujith_Ryuzaki

Commendable
May 29, 2016
8
0
1,520


Thanks D_Know_WD.
I took your advice. I went to the forum and found a valid link and ran some tests.
Here is the result.
I'm not even sure what these mean.
Hope you can figure it out.
82bb8838fe.jpg

 

Sujith_Ryuzaki

Commendable
May 29, 2016
8
0
1,520


Spinrite isn't freely available. It costs some 20 bucks. And there are no piracy versions of it as well.
 

Vasil_1

Commendable
Dec 4, 2016
49
0
1,560


I know, but it's very effective. I dare say is one of the best, ever. Tried it many times myself, and unless the drive is almost dead, this thing will do miracles. I do have a working copy of this, but I will be breaking this site rules if I give you a download link. Good luck to you.

 

Sujith_Ryuzaki

Commendable
May 29, 2016
8
0
1,520


No one has to know :p Kidding. Anyway, thankyou for taking your time to do this.
 

Sujith_Ryuzaki

Commendable
May 29, 2016
8
0
1,520
My PC is back and running smoothly again. Turns out my processor core's were reaching critical temperature.
So I downloaded this program called "Speed Fan" and altered my fan speed. Also, I opened my CPU and cleaned it. And my cooler fan as well. It still reaches hot temperatures but it doesn't crash anymore.
Ordered an Arctic Silver thermal paste as well xD
Thankyou everyone for involving yourself in this!
 
Solution

Vasil_1

Commendable
Dec 4, 2016
49
0
1,560


Glad you solved this. About links for helping the community here, the moderators are very strict. I was a bit surprised to see a profile picture of a moderator here, a black wolf with red eyes. Looks like, the guy has incarnated from hell. This site was started for helping people, besides their income. However looks like they lost their way in the way. So we have to abide by their rules, in order to keep helping somebody out there with our little experience.

All the best my friend. Love and peace.