What can happen, and what can I do?

dan7933

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So my friends all chipped in to this 1,100 dollar computer build for my friend. I spent all day building this thing only to find out that my msi z170a gaming m5 motherboard had BENT CPU SOCKET PINS. So I'm RMA-ing the thing, and I'm really worried about the processor. I have everything in their spots, back in their packages until the new motherboard arrives and we can start assembling again. The graphics card was working, the power was definitely working, RAM I'm not sure about, and the CPU I'm not sure about either.

I know the RAM I can easily replace, but the CPU is a 6700k that was around 300 dollars. I already disappointed everyone by failing to install it the first time, and I don't want to find out when the new motherboard comes in that some other component has messed up.

Maybe I just lost my cool, but I'm so freakin' worried that the processor isn't safe. I have it back in its package (the really small plastic one, but don't worry, the thermal paste isn't getting on anything) and I'm worried that it won't suffice.

I know I'm not very experienced with computers, when it comes to hands-on stuff, but is there any way that a processor could mess up outside the box? Like what's the worst case scenario that could happen? What precautions should I take until the new motherboard comes in? Can I check if the processor is working or anything without too much hassle? Does intel have an RMA policy if it IS messed up?

I know I'm speculating, and I'm just paranoid about something happening because this is a very expensive part and it was very close to the central point of failure... and I think I just need reassurance.
 
Solution
CPU's are surprisingly durable, and since intel cpus dont use pins the odds that the cpu was damaged is low. not a whole lot you can do to keep the processor safe other than not handling it more than you have to. no real way to test it without a mobo.


You probably won't be able to RMA the board due to bent pins, they'll just blame it on you. Bent pins are fixable depending how bad it is and you have precise hands but I wouldn't test it with a $300 CPU. You may just have to take the loss and buy another board.
 
CPU's are surprisingly durable, and since intel cpus dont use pins the odds that the cpu was damaged is low. not a whole lot you can do to keep the processor safe other than not handling it more than you have to. no real way to test it without a mobo.
 
Solution

dan7933

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Do you actually think MSI wouldn't let me RMA it? I think they'd let you know... but I really don't wanna be waiting here over a week just to find out they never sent another one back.
 

Decends

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I've hear horror stories about MSI's RMA process. I would say prepare for the most likely worse.
 

dan7933

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So at what point would they deny my RMA? I already submitted a form, and it's already been processed and they've told me to go ahead and mail it through. Would they deny it when it gets there, and I waste a week?
 

Decends

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They will deny it once it is received and they are able to inspect the damage if they decide that it isn't covered by the warranty (It's usually VERY VERY HARD to prove the motherboard came with bent pins.) Most companies, not just MSI, are real asshats when it comes to bent pins in the CPU socket.